Chateau de Mazan, BW Premier Collection

Magnifique !!

L'hôtel m'a fait payé une nuit en trop alors que j'avais annulé dans les délais. Si vous y allez ne laissez donc pas votre empreinte bancaire

Beautiful Chateau stay and lovely pool. Room (21) was fine - small but ok but the shower tray had no slope so it flooded the bathroom a couple of times. We ate in one night which was lovely and the manager opened the bar for drinks one evening when we arrived back from a meal out. The town is lovely but there are only a few bistros there - opening on different evenings. Breakfast is ok but no vegan milks (though I didn't ask) and limited hot options. Staff were ok - the man on reception very good, the lady less so. A peaceful, pleasant stay overall in an area with loads to do!

The staff was friendly and helpful. The breakfast and dinner were excellent. Easy walk to other shops in town for dinner as well. Chose not to swim in the "green water" pool.

Very bad experience and unrespectful service, never stay in this hotel! They double charged our stay and never returned our money. We contacted them by phone and by e-mail several times and they even not bothered to answer to us. So disappointed to this service and problems & exrta harm they caused to us. NEVER stay in this terrible hotel! O

Just spent the most amazing short stay at this beautiful accommodation. From the moment we arrived, the staff were exceptional. Treating us like individuals and paying attention to our needs as a family. The room was immaculate, tastfully decorated, and big enough for all of us and all our luggage! It had a decadent chateau feel whilst having all the modern amenities to hand. The first night, we dined in the chateau's own restaurant. The service was exceptional and food delicious. We spent the warm afternoons by the pool - ambient temperature, unlike some cold hotel pools. You can tell that this hotel is family run. It's an oasis. Highly recommend. Mazan itself is a charming town and a good base to explore from. It has everything that you need as a tourist, and the locals are happy to help non-French speaking tourists such as ourselves.