Palace Hotel

In oltre 15 anni che vado in Uganda prima volta in questo hotel. Posizione silenziosa e comoda, camere ampie, pulite, doccia sufficiente, letti comodi, prezzo commisurato, colazione buonina, cena a buffet risicata. Per una notte al volo si può fare. Non danno il bagnoschiuma per la doccia ma solo saponette. Si impegnano ma si può fare di più. Probabilmente però ci tornerò, alla fine sono simpatici.

Left a lot to be desired The hotel had no computer at check in so they never received our reservation. Even though we booked when there were 6 rooms left on ******* (we booked 3) they said they had no rooms. They offered us an apartment which we took because we had no option at that point but it gave us a very mediocre stay and a vehicle search by the guard at the gate coming out, which was so unnecessary. There was no breakfast when we came down at 9:00 and they didn’t get any more for us. All in all it was less than mediocre and I would not recommend this place.

Nothing but good things to stay! The owner, Davis, found me accommodations quickly when I was in a jam. The hotel staff are very kind and trustworthy. The food at the restaurant is great, but it does take them time to cook, so don’t expect a quick meal. The food is worth the wait and fair prices compared to other hotels. I stayed for a month at this hotel and would stay again! Highly recommend. It is a nice quite area compared to most of the other hotels in the city it Mbarara

The rooms are very okay and the cleaners should keep up the good work but the service and customer care was a nightmare on my 3rd or 4th stay in that hotel and I swore never to sleep in that hotel ever again.Maybe you should value your customers abit more and not be rude to them!!! Thanks