مستخدم نزيل
11 يونيو 2025
I was very disappointed by my stay at Ndhula Lodge for many reasons. First, we booked a safari for 2 people which was billed as a private safari. However, on the morning of the tour we were "pleasantly" surprised when there were 2 additional people on our safari that scared away the animals, did not come back at required meeting time and made the experience poor at best. When we settled our bill - the lodge charged us for a private 2 person safari despite this being a four person safari (non-private). When asked to follow up and discuss further there was no follow up and I wonder where the additional money went (made me concerned about the integrity of the lodge). Moreover, the lodge caters only to large groups and neglects couples and smaller parties. They forgot our packed breakfast one morning despite multiple reminders and a planned safari for months ahead. They set smaller parties away in the corner at meals and away from the buffet with customer service neglecting couples. Overall, I was very upset with my experience, and I would NOT recommend staying at this lodge due to predatory pricing, poor customer service, and lack of catering to small groups and couples.
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