Premier Hotel the Winkler

I wanted to take a moment to express my heartfelt gratitude to the entire staff at Premier Hotel The Winkler for making our recent conference a resounding success. The team demonstrated exceptional professionalism, kindness, and attention to detail. Sthembiso and Anna on daily bases making sure the conference facilities were immaculate. The catering team (Ofentse, Thomas and Amos) provided delicious meals and refreshments, which our attendees thoroughly enjoyed. The front desk staff (Daniel and Bianca) were always welcoming and helpful, ensuring that our guests felt at home. Please extend our sincerest appreciation to every member of your team who contributed to making our conference such a success. We are grateful for their hard work and commitment to excellence.

We discovered this little gem. As you arrive at the hotel you are in awe with the beautiful surroundings from their well manicured lawn and gardens. The hotel is situated outside White River, approximately 3Km and it was very peaceful. The staff were very professional, helpful and extremely friendly - from the house keeper to the general manager! The rooms were spacious, clean and airy. The AC worked like a dream and the mattress was super comfortable. From our balcony we had a view of the beautiful garden. Next time, I will stay in a room facing the pool area. We had breakfast at the hotel and it was excellent! Although we didn't lunch and dine, we did have a late afternoon toasted sandwiches which were delicious! Again, the waiters and kitchen were very friendly and efficient in their service. I love, love the deck in front of the bar area and dinning area. Every morning and afternoon we were greeted by the beautiful peacocks and we saw impala and monkeys in their picturesque garden facing the pool area. Next time I will be prepared for a swim! The garden also has a play area for kids, a trampoline, tennis court and an oversized chess board and under a tree. This is definitely a hotel I will return too and recommend it to families as well as business people. On my departure date, in all my hurry, i had forgotten a few items of clothing in the hanging section. The hotel contacted us later and informed us of what we had left behind! With a team of this integrity, what else can I say but, SEE YOU NEXT TIME! KANIMANBO!

Recibimos un buen trato por parte de todo su personal. Los desayunos y cenas fueron excelentes. Una observación es que la habitación tenía los armarios con un aspecto de viejos. Creo que con un poco de pintura su aspecto puede mejorar. Otro tema es la falta de enchufes para poder cargar el móvil ( igual había y no os vimos)

We had the pleasure of stopping in The Winkler last week. Our first impression was that it was a beautiful, isolated oasis. When we went in the front door we were greeted by very kind reception staff who were happy to welcome us for breakfast. The dining room had actually just closed, but a staff member Amos helped us anyway! Amos sat us outside, found a chef to cook what we wanted, entertained us with stories of both the resort and the area, and treated us with the utmost kindness. While we weren’t aware of The Winkler before, we certainly look forward to future opportunists to stay in this beautiful establishment with the kindest, most helpful staff. If you happen to stop there be sure to ask for Amos, you are sure to make a new friend!

I loved Amos he was a Duty Manager we arrived at night our friends had him look at all the rooms to find a perfect fit and he was so happy to even show their new renovations.. He personally served us dinner with fire and breakfast they kept on carrying tables on different locations but with that he was happy and gave us special treatments we couldn’t ask for more.. My friends are fussy to have someone fulfilling their needs happily it’s just amazing.. made us feel like a valued VIP customers

Beautiful setting and great layout. Disappointing service. The rooms are nice but when we wanted coffee the cups were dirty, the linen not changed and the bathroom flooded when we showered. Further the buffet dinner was expensive and most of the food was from the previous day (paying R1000 for leftovers for a family of 3 is not my idea of fun). Breakfast service was nice but the selections were more suited to a two star retaurant. Overall the stay was a huge let down