بيست ويسترن بلس ماكدونو إن آند سويتس

Super convenient, close to restaurants and stores

We came to McDonough, GA for an important medical appointment. I chose the Best Western Plus as we've stayed in many BW properties and have generally found them to be clean and comfortable with above average service. This property is not up to that standard. It was raining when I arrived. The parking lot was wet. So was the lobby, which was verrrrry slippery. I slid in and fortunately caught myself instead of falling. No one seemed to notice or CARE. Our room was on the 3rd floor. There is one small elevator. This is a chance to show guests how much the hotel CARES about cleanliness. The elevator is filthy. There were scattered papers on the floor and piles of old, ground-in filth around the perimeter. We saw staff getting off and on the elevator. The debris remained. Clearly this is a case of "it's not my job". Later on, the scattered wrappers were gone, but the filth around the perimeter remained. Breakfast is an important part of my stay, for time saving. The staff person managing the breakfast area was attentive, making sure that there was food available for the guests. The choices were meager. There was cold cereal, but no milk. There was coffee, but no decaf or tea. These are basics that I expect at any hotel. Come on! CARE a little more! I don't know why it is highly recommended on TripAdvisor. Perhaps the other hotels in the area care even less. I will find out on my next visit....

The room had a stale, stinky smell. Like the hotel used to be a smoking hotel. The bed was comfortable and the room was clean. The shower curtain was yellow. The hotel was ok for a quick stop. I liked the 11 am check out.