Hôtel la Grange d'Arly

Great service and nice staff. Was offered a free upgrade due to my mother possibly having difficulty with ladders and stairs. Convenient location next to the bus station and center of Megeve. Breakfast also had a nice selection of high quality pastries and the staff were kind. The only thing I would improve on is having a kettle in the room and better amenities in the bathroom.

No complaints whatsoever. Would definitely visit again & recommend. 1. This hotel is in a great location for exploring the beautiful town, accessing the gondola for the Mont Blanc slopes or skiing locally in Rochebrune. 2. From the moment of booking they were so helpful with my various queries, this continued throughout the stay, giving advice on the local area & helping with transfers. Staff even helped me with some printing of documents during our stay (house sale related). So impressed with all the staff. 3. A very tasty continental breakfast, I’m addition omelettes, soya and oat milk available on request, so grateful for an early breakfast when we checked out very early in the morning, a really lovely touch - thank you. 4. Loved having a drink next to the open fire after a day skiing, a real highlight (complementary bar snacks each time). So happy to have a balcony in our room. A truly excellent three star hotel. 5. The bedrooms were warm enough to dry out ski clothes each night. We stored our ski equipment where we hired them, save walking back from the slopes with the equipment. 6. Have an outdoor night swim with the mountains in view at the Palais just behind the hotel. Merci beaucoup to every member of staff for making our stay with you absolutely perfect! The goodbye pot of sweets for our son was a lovely touch.

I am honestly super bummed to write this review because I wanted to support one of the very few(? or maybe last) family-run hotels when most lodging options in Megève are owned and managed by large corporations nowadays. I figured for a one night stay during a solo trip, it’s not a big deal, and oh boy was I wrong. I really should’ve splurged for a much nicer hotel, because I’m really not sure how this place even got three stars. First of all, I am going to list pros and cons that didn’t bother me, but could potentially be big dealbreakers for others: - The room is quite dated, but clean and decently sized. I slept well and the bed is comfortable - The bathroom amenities were quite bare-bone. Just a shower cap, and a three-in-one hand wash, body wash and shampoo. There isn’t a separate shampoo, conditioner, or body wash. No lotion, no vanity kits, no slippers, nothing, etc. - Not really a full service hotel. There’s a breakfast room and bar in the lobby, but no food services at other times which could be rather inconvenient. - Obviously no spa/pool/hot tub or any of those facilities - There isn't any shuttle to the nearest gondolas, and the closest chair lift is a 7 min walk away. It's honestly easier if you just drive ~5 min to Princess and park there instead. Here’s the things that bothered me: - Didn’t really feel the warmth or well welcome that others have noted in their reviews when I checked in. A lot of times, these boutique hotels pride in their properties and often offer a tour or intro of their hotel, recommendations of the town, helpful info such as ways of getting to the gondola, etc. I got shown the breakfast room and lobby bar and that’s it. However, the lady who checked me out was incredibly sweet and kind. - When I checked in, no one was there to help me with luggage. When I called the front desk to check out, unfortunately the lady at the desk was too busy between the front desk and the breakfast room, and no one could help either. I mean, I might as well have stayed at an airbnb?! - There was limited parking along side the small road by the hotel entrance. They do have a parking lot in the back, but that lot was filled with ICE (not snow) and no one ever cleared it. Luckily I found a spot on the side road. - I think the main issue that set me off was the really sad looking and uninspiring breakfast buffet. Look I’m not asking for caviar or lobster eggs Benedict, but cold breakfast only for a hotel that’s charging 300 euros a night for their base room? C’mon, at least serve some warm scrambled eggs?! (photos attached)