راديسون سويت هوتل أوشن فرونت

My wife and I booked seven nights. We found that the balconies had been condemned and balcony doors screwed closed for the past 15 months. The pool and pool decking with access to the beach were closed. Restaurant hours were restricted and the restaurant closed at 6pm. The aircon system was extremely noisy. There were no umbrellas or sunbeds to hire on the beach. We had to walk around the side of the hotel on a private road to reach the beach. We had not been informed of these restrictions. A member of reception staff informed us that an automatic email should have been sent to use informing us of these restrictions. He claimed that renovation work would be complete in a month and had been ongoing for 15 months. There were no builders or building equipment on site and no evidence of any renovation work. We checked out after one night and found another hotel.

We reserved an oceanfront room with balcony. The sliding door was screwed closed and sign on the door balcony condemned. In addition, the cafe bar served food until 7 and bar closed at 8pm. The cafe doesn’t open until 11 am and there is not a coffee station in the hotel. The pool was closed. I could have stayed in a motel for way cheaper given the amenities of a resort were not available.

100% wonderful hospitality Wonderful costumer service. Great staff. Loved the texting to communicate to front desk. Would stay there again once pool is open.

We didn't know the property was under construction and the pool was closed. We were very disappointed when we arrived. The staff was very nice, but could not give us any money back as we booked thru *******. We had to use the public beach, with the homeless community- even though we paid over $500 for the hotel and amenities. Not happy with *******!!

Great hotel. Bummed that our balcony suites were closed off due to remodeling. Would’ve liked to change rooms or receive partial compensation back for the inconvenience

We were aware of the construction but you had to go around the hotel for beach access. With no pool there should at least be better beach access. We refused the first two rooms as there was water on the floors. No where to get coffee on the premises. I would not go until construction is finished.