Residence Inn Denver South/Park Meadows Mall

價格實惠，很滿意

This has been a frustrating stay, to say the least. THE GOOD: While it is definitely dated in design, the rooms at least seem to have been kept in good condition. No one is going to look at brown walls, brown furniture, brown countertops as being modern by any stretch. But the room condition itself is pretty good. THE BAD: That's about where the Good ends. The Room: When we went in our room, we were excited to see a pilot light lit in the fireplace. But the dial to activate how long the fireplace lights up is broken. So no fireplace on our 40 degree nights here. Also, the A/C and heat are way too variable in the room. One bedroom is freezing while the other is much, much warmer. There are no slats to manually close off the air, so with a single thermostat, you have to figure out which rooms are comfortable at the expense of the others. Laundry: We chose this hotel specifically because it offered amenities for our longer stay, like on-site laundry machines. But the laundry has been out of service our entire stay here. The solution that was offered was to walk next door to the Courtyard which shares a parking lot. But the Courtyard has one single washing machine, and one single drying machine. To serve two rather large hotel properties during our stay. Unsurprisingly, the machines have been in use almost constantly. Shared Spaces: Clearly you know going into a Residence Inn that patios and other areas are shared with other guests. The main problem is that they are constantly occupied by smokers, making it hard to enjoy any of those spaces. Instead of saying it's a no smoking area to be available for everyone's enjoyment, they've placed large ash trays around the shared spaces to encourage it. Disappointing, as it would be nice to sit outside on the nicer days here for lunch or dinner. Service: It's been disappointing, to say the least. Our room first went four days between housekeeping visits, then the next time it was two days. When I raised the laundry issue with the front desk staff, the only other solution offered was to pay the exorbitant dry cleaning rates. Why not arrange a pickup and dropoff wash-and-fold service proactivey when you know a major amenity advertised for your hotel is not available? Overall, it's a Residence Inn. You are not expecting Ritz Carlton levels of service and product. But this stay has failed at the basics of what you expect out of a Residence Inn. It's been quite disappointing.

Really clean spacious room. I like the full kitchen and living space area. No issues with noise and the hotel is close enough to the highway and restaurants for easy access, but far enough away there is no noise.