ترتل بيتش ريزورت

酒店的位置還行，如果不是自駕遊，祝這個酒店的位置搭乘公交車還是很方便的，另外房間也適合做飯，有全套的廚具。不好的地方是沙發顯得太臟，有異味，床上的被子顯得很成舊，也不乾淨。

The only reason I am leaving one star is because 0 is not an option. My stay here has been a terrible experience. People staying two levels above me have been terrorising my children and management has done absolutely nothing about it. They have poured water off their balcony, played knock and run, left blue dripping slimy stuff on my door and thrown ice at my young daughter hurting her. I have called reception numerous times explaining my children have been hurt and are scared. No one offered to come and clean my door or check my daughter was ok. I told them I did not feel safe staying two doors below them and there was no offer for me to move rooms or move the people responsible. What was meant to be a relaxing family holiday has become a holiday full of tears and anxiety. I would not recommend this resort to any young families. I’ve spend 2500 for a stay and am nothing but disappointed. Even worse when I went to the e front desk and asked to speak to the manager as I had not received any follow up. I was told it’s my fault because I hung up the phone on them which is not true at all. I have tried to speak to management at least 5 times about it and they have not taken my complaints seriously at all

Very child friendly, staff during day were very helpful and friendly. Apartment needed a bit of maintenance eg batteries in remotes and safe (didn't work) Only downside was our room key failed after a swim at the pool one evening. Man behind the counter wasn't concerned i had 3 youug children locked out at night which i made very clear and proceeded to check in other guests while i stood there dripping in my togs for 20 minutes