بالاتسو روزنتال فيسوفيو

電梯運行時的機械摩擦聲太厲害了。其他都還不錯。

We (family of 4) arrived at Palazzo Rosenthal a bit frazzled having booked it at the last minute after another B&B messed up our booking. I was also kind of stressed as I hadn't anticipated driving a hire car! Luciano and his team took one look at us and I think must have realised that we needed a bit of a hug. They were great. We stayed for 3 nights and each night followed the chef's special suggestions for dinner. Luciano and the team served the specials with a bit of theatre and pizzaz, and a lot of lovely words. On our last morning they got breakfast started early for us too. By the end of our stay we had unwound a little bit and started to really enjoy ourselves and the surrounding area. My wife and I are considering coming back for a week by ourselves for a bit more good food. Definitely recommended! Thanks Luciano and team!

The staff was amazing and went out of their way to accommodate us. Giovanni, the manager , served us and suggested entrees. While the menu is not extensive the daily specials are fresh. The room was spacious and the facilities are well kept. We would definitely stay here again if in the area

The staff were very friendly and helpful. The shuttle to and from the station was a blessing. The pool was an added bonus at the end of a hot day. Nothing seemed too much trouble for them. Beds were comfy, rooms were a good size and views were outstanding.

We stayed here for 4 nights as a base to visit Pompeii, Herculaneum & Vesuvius. Luciano & all his staff were so helpful & nothing was too much trouble! Luciano drove us to the station every day. The food is absolutely incredible! Would Recommend!

I am sorry to say our experience here was a mixed bag. The hotel staff were pleasant to begin with. The grounds were nice. Very nice pool. Our room was ok. Apparently the hotel has been neglected as far as maintenance. There turned out to be plumbing issues with flushing the toilet and turning off the bath tub faucet. Wood trim was found hidden in the closet and the canopy rods were missing the finials and the canopy. But, the worst part was the departure. Our taxi from the Napoli airport to the hotel was $95 euros. The hotel wanted $185 euros to return us to the same airport. They finally settled on $150 euros. After we had returned home we discovered that our charges at the hotel had been billed to our traveling companions credit card. When they disputed it, the hotel told them it was by verbal agreement because there was a problem with my card. There was a problem alright but, it wasn't with the card as it was used for the next 16 days without any problem. We will never stay here again.