Campos Polanco

We stayed at Campus Polanco and were genuinely impressed by how beautiful the property is. The architecture and landscaping are gorgeous, and the room itself was well-decorated, and very comfortable. The location is also ideal—quiet, yet close to the action in Mexico City. However, a few details detracted from the experience. The toilet in our room was poorly positioned—so close to the door that your knees would touch it while seated, making it uncomfortable to use. The shower also leaked water out into the bedroom area, so we had to keep towels on the floor to contain it. Breakfast could use some attention. There was no clear explanation of what was available or how it worked, and the host came across as abrupt. The coffee was bitter and undrinkable without a heavy dose of sugar, and the eggs we requested were hastily prepared and not appetizing. While there were pastries like croissants, there were no facilities to warm them up, which would have made a big difference. Another thing to note: the house car offered for airport transfers is significantly overpriced. It’s not worth the cost. We found that using Uber BlackXL or a comparable SUV service was far more economical—literally a quarter of the price—and just as convenient. In summary, this is a beautiful property in a great location with high potential, but some of the room design choices, breakfast experience, and transportation pricing could be improved to deliver a truly top-tier stay.

This hotel is absolutely amazing, I almost don't want to ruin the secret!! Every single staff member is so kind; even including the amazing cleaning staff who do a fabulous job cleaning rooms and turning rooms down for the night. The breakfast selection is out of this world. The coffee offerings are amazing. Evening mezcal is extremely generous and the chef's kiss to this extremely special gem of a place. There are so many common rooms around the hotel which brings me to my next point: the design of every single inch of this hotel is stunning. The location is also fabulous

I just returned from an amazing five-day stay at Campos Polanco in Mexico City. The service provided by Miguel Avila and the staff made me feel truly at home. The room was spacious and beautifully appointed. I would absolutely choose Campos Polanco again, as the neighborhood is simply delightful, with a variety of fantastic restaurants within easy walking distance. This experience is one you don’t want to miss!

Great location near Lincoln park in Polanco. Everyone was welcoming and enjoyed the styling of the interior spaces.

Great character and much more style than the 4 seasons. It’s just 2 blocks off the Main Street with all the designer stores. Staff was great and the bathroom was so cool. I felt like it was an apartment I would want to live in. I stayed at the 4 seasons after and it j felt so generic and soulless after staying here

I’ve stayed at this property on numerous occasions. And every single time, it amazes me. The level of architectural detail, its curated art, the social spaces (that you can enjoy without paying extra – subject to availability)….The staff has created a “homey” breakfast where you can enjoy the traditional fruit, juice and coffee with a signature dish that varies on a daily basis! It has one of the most incredible views of Polanco…right in front of the Líbano Park. And the neighborhood is one of the best. A lot of people prefer other areas (Roma/Condesa), but Polanco is truly a pedestrian-friendly area, conveniently located just a few minutes of the Anthropology Museum and Chapultepec Park….And if you are looking for some fancy restaurants, this property is within walking distance of the only two restaurants in Mexico City’s that hold 2-Michelin stars.