بيتش سايد أول سويتس هوتل

Horrible place. Avoid. Can't get refund even when you cancel.

Our stay was extremely disappointing from day one. We paid for a service that was never properly delivered. Although we had access to the room, we had to fight every single day just to receive the basic services we were entitled to. It was exhausting and completely unacceptable. One night, we felt very unsafe when there was a violent argument in the room next to ours. The guests were shouting, aggressive, and even knocked on our door. We asked the hotel staff for help, but no one responded or offered any kind of assistance. We were left feeling completely unprotected and on our own. We also purchased a protection plan through *******, expecting some level of support, but instead we felt entirely abandoned throughout our stay. The hotel was irresponsible and dismissive from start to finish. I absolutely do not recommend this property under any circumstances. I hope ******* seriously reviews this case, as the experience does not reflect the service or safety that guests should expect when booking through their platform.

Lovely stay! The room was sparkling clean, and the staff went out of their way to make things easy for us. We arrived before check-in time, but since we had contacted them, they were ready. super professional.