Four Palms Hotel Miami Beach

If I could give this hotel zero stars, I would—one star is far too generous for the disgraceful experience we had. I deeply regret not reading the reviews before booking, because it would have saved us from one of the worst hotel stays I’ve ever endured. Let me start by saying that the rooms are mediocre at best and the location, while passable, does nothing to make up for the appalling service and downright disrespectful staff. For a Radisson-branded property, this place is an embarrassment. It doesn’t even scrape the bottom of what you’d expect from a three-star hotel, let alone meet the standards Radisson claims to uphold in Europe. The rooms are tired and outdated, furnished with cheap plastic balcony chairs and sunbeds that look like they belong in a budget roadside motel. We had no WiFi for over a day and a half—unacceptable in 2025—and the staff couldn’t have cared less. Our reservation was originally for two nights, and we added an extra night in advance. At check-in, we explicitly told them we didn’t care which room we were in as long as we didn’t have to switch during our stay. What did they do? Asked us to move rooms anyway. When we reminded the receptionist that this had been agreed upon the day before, she called us liars—yes, liars. Unbelievable. To make matters worse, a male staff member came to help with a TV issue while I was alone and made me feel visibly uncomfortable. He looked me up and down in a way that was clearly inappropriate. This behavior is absolutely unacceptable and should be taken seriously by any hotel with even a shred of professionalism or basic respect for guests. I also asked housekeeping to check the fridge in our original room for my medication on the day we moved. I was ignored not once, not twice, but three times. They refused, claiming the room was already occupied, and I never got my medication back. This wasn’t just negligent—it was cruel and dismissive. To top it all off, not a single receptionist seemed to know the manager’s surname, and unsurprisingly, the manager was mysteriously never available during our entire 3-night stay. Convenient. If all you care about is being in a half-decent location and don’t mind staying in run-down rooms staffed by rude, unprofessional, and inappropriate people, then sure—this hotel might work for you. But if you’re expecting even a basic level of service, decency, or safety, avoid this place like the plague. This hotel is a complete disgrace to the Radisson name.

État de saleté des chambres dans lesquelles le ménage est fait au bon vouloir des femmes de chambres qui, si elles rient et parlent (fort) entre elles dès 08:00 du matin, ne sont absolument pas contrôlées. Serviettes de toilettes mises dans la baignoire NON REMPLACÉES.

Unfortunately they have unqualified valet attendants, you pay a lot money for nothing. We clearly listen to the girls talking about not knowing how to parked a vehicle. It doesn’t give you peace of mind you are leaving your belongings to UNQUALIFIED people. Skip this location if possible