Residence Inn Miami Beach South Beach

لا توجد أي شكاوى. خدمة ممتازة. خدمة النقل إلى الشاطئ ميزة إضافية.

The only plus is Benjamin he is a great asset! The first night the shower curtain had mildew, the sofa bed was broken which made our night uncomfortable and the refrigerator beeped all night. The second day my kids were stuck in the elevator. I had to walk down the stairs to the front desk to make them aware. After speaking with some who stated she was a manager she agreed to comp the first night. After I told her I had a second reservation she stated she would comp one of the rooms for the inconvenience. Due to the issues with one of the rooms we needed to move but no rooms were available. We had prior arrangements told front we would be back later that evening. Once we got back the same manager that I spoke with earlier that day was still there. I proceeded to check in, to gain access to the room. After the agent tells me how much to pay and that he can't comp the night I asked for the manager. She comes out and basically call me a liar! Where and how would I get this information. After checking into the second room. The sofa bed was working but had stains on it. I called front desk about the issues. He stated he could get someone to possible switch the beds I declined due to it being so late.She was very rude and condescending infront of guest waiting in line. I was there to celebrate my daughter's birthday which was not enjoyable at all.

I ordered room from Priceline. When I got to the hotel they asked for a credit card for a deposit. But they charged for the room. They said they made a mistake when they initially placed that charge at check in, and that they would cancel it. After I left I noticed that I was charged for the room by both the hotel and Priceline. I have been calling for two weeks with both the hotel and Priceline and still no refund.

Cama horrível, você paga 3 hóspedes e recebe apenas uma cama de casal. Tem um sofá cama que não tem se quer uma coberta. Hotel cansado demais me surpreendi por ser da rede Marriot

It was a very bad experience and I do not recommend My total balance was $546 for 2 night. They stole $750 from my account . This was the worst experience. The room was very old and not suitable for staying in, but the service was good

Café da manhã incluido Hotel simples mais confortável na região de Miami Beach, perto da área de compras, diferencial café da manhã incluído, voltaria com certeza.