Swan Valley Serviced Apartments

Unable to allow cancellation or partial refund

just awkward, I couldn't enter in the room, it was the worst situation in a hotel in my life, and i'm traveling for business for more than 200 days/year, in 4 continents. Even if it is written that it would have beeen an online check-in I couldn' expect that they would have asked me to print their registration form, fill it and sign it, then scan it and send it back to them by email, beside asking me to send them all details of my credit card, still by email, which i don't think it's safe. At that time of the night I could't find another location to stay, and i had to sleep in my car, making also my family at home very worried for my safety, which is the worst part of what happened

The parking area was too small for the number of car spaces allocated. We ended up parking on the street as the car spots were too small for a medium car. For the price, the apartment was in need of a freshen up. It only had one bathroom and one toilet and the price should have reflected this. The couch was like sitting on a board of nails. Overall the apartment just wasn't comfortable nor a place to relax.

Worn out and uncomfortable Apart from being convenient for the Swan Valley I cannot find anything else good to say about this place.

Poor communication stay was good

Need more ventilation Clean property and overall ok stay. The biggest downside is the lack of air-conditioning or any ventilation in bedroom, making it extremely difficult to sleep.