Hampton Inn & Suites Cleveland-Airport/Middleburg Heights

This is an older Hampton Inn that is one exit south of the Cleveland Airport. Area is nice with lots of fast casual restaurants and some sit down restaurants. The rooms were ok. Stayed in a suite room that had two queens in a separate bedroom and a living room area with a pull out couch. There was a mini fridge and microwave in room. Room was kind of dark and there was some sloppy remodeling jobs that were apparent in the room. Surprisingly, the room was quiet considering you are near the airport. The indoor pool area was very clean and nicely done. Pool water was cold even though it was the middle of summer. Not sure if heated or the heater isn’t turned on in the summer. Breakfast was just ok. For some reason, they were out of waffle batter the day we were there. Overall, some minor problems but nothing that would keep me from staying here again.

The room and bathroom were very small and cramped compared to other Hampton Inns. We killed 2 species deed in the bathroom, and the bathroom ceiling was a sketchy drop ceiling. The fridge was large for a hotel room, but there was no freezer. The lady working the desk at check in was nice, but no one else at the desk seemed friendly. The breakfast was disappointing, as well, and we’ve had a lot of hotel breakfasts. The selection seemed significantly smaller than most, and there wasn’t even a fridge with yogurts and milk. However, the people running the breakfast area were nice.

Good experience No complaints. Nice hotel and very quiet with comfortable bedding and the usual amenities. Staff was mostly friendly, shout out to the breakfast ladies who were extra kind.

Front desk behavior needs improvement We had four interactions with the front desk. Three of them could have been much better.

Great stay, very clean!

Nice place to stay Friendly and helpful staff. Breakfast was hot and nice to wake up to