Premier Inn Milton Keynes Central (Theatre District)

Stayed at this Premier hotel in Milton Keynes and it was just okey. The rooms are very basic and the service only average. Was placed in a room with a window that couldn’t open and found the room rather stuffy. It’s only a basic hotel but conveniently located. Would only go back if I have no alternative in Milton Keynes.

On arrival we met Kwabena at reception and he was very polite and explained everything to us. Thank you so much for having lovely Housekeeping staff as well because we didn’t know how to work the air conditioning. Comfortable room and spacious bathroom.

Five stars: The reason that the rating is 5 begins before I arrive at the hotel. I called a week before the day of the reserved room and a gentleman named Kwabena took his time to explain clearly some questions and requests that I had. When I arrived at the hotel I met Mr Kwabena who remembered me and he already had resolved satisfactory my request. Of course all the staff at the hotel were polite, educated and professional always with a smile and ready to make me very welcome and comfortable. I recommend honestly this hotel. Thank you.

Self check in screens weren't working, a staff member appeared and using minimal words rang someone, asked if room X was ready yet, then after a lengthy wait he gave us a room key card. No mention of room number or where to go or any other information a guest would want to know. When we saw the number written on the card it wasn't the number he asked about on the phone so clearly our room wasn't ready yet. And this was after 3pm the stated check in time. The room smelt awful, smelt stale and not even an option to open the window. The shower also smelt stale. Walls and floorboard are paper thin, you can hear everything and floorboards are so creaky, woken up multiple times throughout the stay. Parking is limited so be mindful of that if driving. We won't be staying here again, not the premier inn experience they advertise that's for sure.

Room lovely and clean, bed very comfortable, good extras in room including extra pillows, breakfast lovely and staff very friendly and helpful if you needed advice. Location is excellent to visit the centre and only a minutes walk from the theatre district.

The nightclub next door was unbelievably loud ! Our room was right next to it on the fourth floor. Tried to call reception to ask for ear plugs but no reply. Great location for the theatre but it’s now 1am and the nightclub closes at 4am. Not slept a wink.