Fausto by Andean

Loved this very charming boutique hotel. The level care and service was very noticeable and the overall experience was very comfortable.

The brand, Andean, carries a luxury connotation, and Fausto aligns itself with the brand perfectly. The rooms are comfortable and excellently decorated. The ambience is romantic (PERFECT for honeymooning) and welcoming. The materials (such as the sheets, pillows, hot, strong showers and large towels) are checked off effortlessly. The hotel has excellent decor touches and the spaces lend themselves to each other well. This is all great. But what distinguishes itself from other luxury hotels is the attention that has been given to the guest, and in this case, one large gem of a person stood out to me: Fabrizio. I checked in, by myself, late. My pre-arranged transportation dropped me off at the hotel at 1 AM. I rang the doorbell and was warmly greeted by the bellboy and by Fabrizio. I was surprised to find a manager on property, as it was late, and most properties of this style in Lima do not have a lead overnight. Fabrizio welcomed me, placed my exhausted self in a safe, quiet and beautiful room and welcomed me the next afternoon (again!) as I finally ventured downstairs for some coffee. His excellent recommendations, extensive knowledge of wine and hospitality and warm demeanor was wonderful. He personally made sure I was well-taken care of during my stay in Lima. I had to cut my trip short by two days since there was a hurricane headed for my home town, and he took care of any logistics on the back end. I didn't have to think, it was done for me. As a woman traveling solo, I felt safe, and this is invaluable. I feel like he could be put in a remote, dark pit somewhere and he would make it warm and welcoming. As someone in the hospitality industry, I know individuals like this are rare and hard to come by. It is my greatest recommendation to Andean that you hold on to him - tight. And as far as guests go, BOOK THE HOTEL ITS GREAT 100%. Especially for honeymooners!

I cannot say enough fantastic things about our experience with Fausto. Fabritzio and Andrea and everyone made us truly feel like family. Everything they did for us was above and beyond. From custom breakfast orders, to bike rentals, to a private Peruvian wine tasting, we will absolute be returning to Fausto soon!!