Qp Hotels Lima

The room was great, nice and spacious. The neighborhood was also great, with plenty of restaurants nearby, and just a short 15 minute walk to the ocean. The staff were...ok. Some of them were nice, others seemed a little put off by me asking them for assistance. What kept this from being a 5 star review was the overzealousness of the housekeeping. They didn't just clean my room, they took it upon themselves to rearrange all of my personal property, including my laundry. I had laundry laid out in a particular order based on the activities I had planned over the next few days, but the housekeeping for some reason decided to gather my laundry and fold it, and put it all in the closet. They mixed up dirty and clean laundry, when they should have just left it alone. This was truly bizarre, I've never seen housekeeping do this in any other hotel, usually they leave a persons laundry alone unless its in the way of them cleaning (which mine was not).

We reserved and prepaid for a Superior Suite with a Jacuzzi tub. The hotel had the wrong information and blames us, yet WE SHOWED THEM 2 CONFIRMATIONS AND VOUCHERS PROVING that we PAID FOR a superior room. We have been traveling since for 20 days hiking & trekking, so we got a jacuzzi tub for the last days of the trip to relax. This was for our 25th anniversary, and this was our last part of the trip. They did absolutely nothing to make it right! Nothing to fix it! And did not offer us any money back and we're sitting in a regular room.

La experiencia en el hotel fue muy agradable. El personal muy amable y preocupado del servicio, siempre dispuestos a ayudar al turista. Todo muy limpio y ordenado. Buena ubicación, en un lugar tranquilo, seguro y cerca del centro de Miraflores. Con restaurantes y tiendas de abarrotes en la misma cuadra. Excelente lugar para hospedarse!

What a great hotel the hotel receptionist marisela was fantastic she had a massive cue at the desk and we had left our passport in the Taxie so she did track our Taxie down And if it wasn’t for her we would have been in real trouble meanwhile all the people at the desk were getting fed up waiting but she persevered and did her job magnificent .the hotel was spotless and breakfast was lovely and the afternoon jam sandwich was a bonus

Complaint The room I stayed in was very comfortable and well-appointed, and I truly appreciated the overall cleanliness and ambiance of the hotel. However, I must express disappointment with the breakfast service. The dining room was very small, and it was overcrowded, which detracted from the overall experience. Additionally, I found the breakfast options to be quite limited, primarily focused on bacon-based items, which seemed unusual for a hotel of your caliber. As a guest, I would expect a wider variety of options to cater to different tastes and dietary preferences, especially at a 4-star establishment. It is also uncommon to have to pay extra for an omelette at a hotel breakfast. This was a first for me, as even in smaller hotels or bed-and-breakfast establishments, they typically offer to prepare an omelette for you at no additional cost. I don’t believe this would be costly for the hotel, but it’s an important consideration for the guest experience. I believe improvements in the breakfast offerings and the dining room setup would significantly enhance the guest experience. I was also surprised by the lack of communication from the hotel staff. During my stay, I encountered agents who didn’t speak a word of English, which felt a bit unusual and impersonal. Clear communication is an important part of a positive guest experience, and I believe speaking English in a such high rated hotel would have made a big difference.

Great hotel! Clean and comfortable