Guest User
May 28, 2025
Check-in was ridiculous. Somehow payment wasn't processed at check-in. Made trip back to desk in another building to resubmit payment. Once back at room door key didn't work. Had to go back to the desk in other building to get key reauthorized. This took the first two hours of vacation time and missed dinner with friends.
Could not get anyone on the phone at front desk at any time.
Building Ice maker didn't work. Staff said go to other building for ice.
Worst vacation stay in last 20 years of travel.