Sri Sharavi Beach Villas & Spa - with 43 Metre Saltwater Infinity Pool

Très bel établissement avec un service soigné et réactif. Le personnel est attentionné et à l’écoute des clients L’hôtel est bien entretenu avec une vue incroyable sur la mer. Accès direct à la plage Merci pour ce séjour

HOTEL IS A SCAM! IT IS A GUESTHOUSE NOT 5* HOTEL. IT HAS NO STAR RATING! HOMEYMOON RUINED!!!! We booked online from the UK for our honeymoon as all booking websites stated this was a 5* hotel. We picked it due to this and it was the most expensive hotel in the area (even more than the Marriott Weligama/ we had just arrived from Anatara resort) and our longest stay. On arrival we were so underwhelmed. The property grounds were not tidy with leaves everywhere, the bathroom was run down with no amenities like a vanity or dental kit, the towels were not hotel and poor quality. The bar staff hassled us to buy drinks as we walked around. No 5* service. Breakfast was poor. We raised our concerns with the manager in the first instance and enquired about checking out early as we were on our honeymoon and had paid a lot for 5* and this was clearly not the case. The manager agreed to upgrade the room but we decided to sleep on it and decide in the morning. I then woke up with dead mosquitos on my pillow (first time in all of our Sri lanka 3 week stay) despite the mosquito net. Breakfast was poor quality with no fresh fruit and options of cappuccino at an extra charge! This is not 5*.. They had no complimentary activities like yoga, you also cannot surf on the beach! We immediately expressed checking out early due to disappointment and getting a refund for the remaining nights. The manager Kenny then stated we booked through a third party so we needed to contact them to check but had we booked directly with the hotel he would have refunded us. So we proceeded to do this. The third party agreed for a refund based on this ( we have it in writing) and said that they had made contact with the hotel and that they had agreed for a refund for us. We then proceeded to book an alternative hotel (as we had confirmation we booked the Marriot). We proceeded to get our bags and tell Kenny this, however he disputed the refund saying he had not stated this to us or third party and that he will not refund us. He called the higher manager who suggested our experience was due to booking an inferior room and 5* is subjective so we would not be refunded. It was sad and upsetting and has ruined our honeymoon. Upon checking into the Marriot, they advised us the property had no star rating we then emailed the official Sri Lankan tourism board who said the same (photos attached). Please note my other reviews I rarely leave bad reviews!

Sri Sharavi Beach Villas and Spa was the perfect resort to spend our last night and final full day in Sr Lanka. The welcome on arrival was warm and we were grateful for the cool towel and refreshing drink. Our villa was spacious and beautifully appointed and the view spectacular. We especially enjoyed the sound of the waves coming into shore. We dined on the balcony of our villa and appreciated a delicious dinner. The wait staff were friendly and attentive and looked after us brilliantly. Lounging by the pool was relaxing, and again the service was excellent. We had an early start for whale watching and the resort kindly prepared a packed breakfast for us to take along. Our stay here captured the beauty of Sri Lanka and the friendliness of the Sri Lankan people.