سلاكلاين مواب، ٔوتسيت كوليكشن باي هيلتون

Josh was great and the facilities were amazing!

It is OK except the cleaning lady doesn’t understand and speak English.

房間小巧但精緻，設施還可以，就是隔音太差了，而且掛機空調非常吵，對噪音敏感的慎重

Am Stadtrand von Moab gelegen, idealer Ausgangspunkt für Ausflüge in den Arches-Nationalpark. Die Verpflegung im Hotel ist einfach, aber ok

Booked based on hot tub, pool and hot tub not working, wish you mentioned that before booking...here to sleep, got to room, noticed dry wall patch on counter, noticed drywall dust and cuttings on floor, weird? New cat 5 cable installed in ceiling, odd placement maybe for wifi? Still, weird. In bathroom hair everywhere, I hope our room was the only one missed, too tired to complain now....

A once trendy hotel, now run down and tired. We have stayed at his property annually for the past 3 years with very good prior experience. This most recent stay was disappointing in many ways. Walking in the front door, it was immediately apparent they have removed many amenities, such as scaling back the lobby store and information for trails and outdoor activities. Maintenance and upkeep have been deferred from the common spaces to the room we stayed in. We unfortunately were the unlucky people to cross paths with a hostile and threatening hotel guest without provocation. Due to that experience, we no longer felt safe at the property and talked to the front desk staff about checking out before our reservation was complete. The staff were understanding but said management was not on site and they could only check us out for us to move to another hotel. After leaving the property, no one from the hotel staff or management contacted us to follow up on the incident or offer assistance. We called the hotel back a few days later to learn the management had weighed in and refused to offer even a partial refund or other concession for our experience. We were not given an opportunity to speak with the person making this decision. I don't know if this was an isolated incident with an unstable person who happened to be at this hotel at the time of our stay or if the hotel is attracting a rougher crowd with the obvious lack of investment back into the hotel and absent manage making decisions from afar. Overall, this seems to be a hotel that looks like it's going out of business with a management team that is extracting as much profit as possible, deferring upkeep or showing interest in guest safety and satisfaction until Hilton takes over.