Discovery Parks - Maidens Inn Moama

So dissapointed in this visit! We previously stayed at maidens inn last year in a lakefront cabin, enjoyed our stay had no issues but unfortunately this time was completely different. We booked into a Riverview cabin on stilts for 3 nights over the school holidays, when we arrived the cabin smelt musty and closed up, the blind was broken, the heater wasn't working and neither was the fan in our room. The shower door screeched so loudly on opening and closing. We were missing any type of coffee table, there was no dish rack and we found dirt on our pillow case and a chip packet under the kids beds when we made them. We found the bin bags under the teaspoons in the drawer? Went into the office next day to be moved but was told they were booked out- unsure about this as many units still looked empty but they said they would let us know- never heard back. Maintaince came around and said the fan was burnt out nothing they could do, they fixed the shower door and the heater just does that because the cabins haven't been used much. The cleaners came and changed the pillowcase but couldn't explain why we had no dish rack etc. Fast forward to that night, went out and bought groceries to cook dinner in our full kitchen only to find the frypan upside down in the bottom drawer absoloutely filthy as well as the one foil oven tray dirty. Had to order dinner as we couldn't cook, packed our bags that night and checked out the next morning. Had to push for a refund for our one night left of our stay but eventually gave it to us. Management did follow up with us after our stay and said how disgraceful it was but was just very dissapointing. Also FYI the units on stilts sway at any movement, we knew there would be some movement but would hate to be there in strong wind as even walking would set the sway off. Also the games room is not worth it at all, majority of the machines were broken or just swallowing tokens. The view from the room was lovely though. Also very surprised by the lack of school holiday activities - a little soccer net and a print out of what's on in town and on the 2nd night a movie screen was randomly rolled out but noone was told. Unfortunately we don't think we will return to maidens inn.

Stayed in a cabin before the long weekend for 1 night and then on the way home after the long weekend. Both cabins were awesome, clean, well maintained and affordable and well set out. Reception was pleasant and had no problem sorting out a cabin for us to stay in. Definitely stay there again

All good, could do with a good dust a window clean But we like the river view, And not so close to next cabin, We travel did week. So it nice and quiet, good under cover parking.

Park is well kept and clean. Check-in ok although not overly friendly. Cabin however was a different story. On closing the front blinds found them broken and askew. One blind missing altogether and the adjustment also broken which provided poor security at night. Reported the problem the next morning and was advised the matter would be looked into that day. When we left four days later nothing had been done and no contact from Manager etc. Cabin was extremely dusty. Flooring had various gaps. Dish strainer was stained and dirty. No microwave containers provided. Shower leaked onto bathroom floor. On the plus side the bed was comfortable and the Murray River view was great. Air-con worked well. Wi-fi not so good but then again it never is at most places. Would probably stay again but next time we would hope for better service.

So comfortable and clean. I love staying here.

Loved the view over the Murray River as well as the easy access to the river shore. My children loved the waterpark, and having a variety of food trucks was quite convenient.