Mitsis Galini

Απογοήτευση! Τα επίπεδα εξυπηρέτησης εξαιρετικά χαμηλά. Στη ρεσεψιόν λες και έπρεπε να συνδεθεί ένας με ένα σε μηχάνημα για να εξυπηρετήσουν. Η κράτηση ήταν δίκλινο με παιδί και βρίσκουμε διπλό κρεβάτι με δυο στρώματα. Χρειάστηκε να καλέσω 4 φορές στη ρεσεψιόν για να έρθουν και μετά τον μεσημεριανό υπνο. Στην πισινα κυνηγάμε το προσωπικο για παραγγελια και στα σπα μάλλον δεν θέλουν να δουλευουν εκει, αλλιώς δεν εξηγείται η συμπεριφορά τους. Οι καμαριέρες το πιο ευγενικό προσωπικο του ξενοδοχείου θα έλεγα.

We enjoyed our stay at Mitsis Galini hotel. The stuff was friendly, the room had a nice view of the sea and the pool and both the dinner and the breakfast were above the expectations. We will definitely come back!

Excellent staff but the amenities need a renovation. Throughout the years amenities such as water jets in outdoor pools have stopped working and have never been fixed.

My stay at Mitsis Galini was truly unforgettable. The hotel itself is beautifully located, offering stunning views, excellent spa facilities, and comfortable rooms – but what truly made the experience exceptional was the people. A heartfelt thank you and special dedication to the entire kitchen and restaurant team, who impressed me every day with delicious, beautifully prepared dishes and warm, attentive service. Your professionalism and passion do not go unnoticed – and a big shoutout to your captain, who leads with great energy and care. And of course, to the bar team – you brought life and joy to every evening! Special thanks to Georgia, Georgia, Yanis, Dimitri, Erica and Ayla – your smiles, your energy, and your amazing cocktails made every moment at the bar a pleasure. You made us feel welcome like family, and we’ll never forget that. And of course, a special mention to the spa team — the wonderful masseuses and their manager. Thank you for your healing hands, your kindness, and for creating such a calm, soothing environment. Every treatment was pure bliss, and you helped make our stay truly restorative. Thank you all for your professionalism, your warmth, and for going above and beyond every single day. I’m already counting the days until I can return!

This hotel needs some serious upgrading, hotel rooms are basic and functional but old. We arrived at the hotel and the receptionist was quite off, no smile was offered and it took about 20 minutes to check in which was frustrating. When checking out I popped our key card in the large glass bowl on the reception desk with the many others and the receptionist (same one that checked us in) said No - you still need that so you know which room to check out of!! I assured her I could remember the room number I had just left!!! Not very friendly in the slightest and again not a smile in sight, or asking how was our stay. It is very noisy in the corridors as the acoustics are terrible, chairs scraping the floor above you late at night and early morning. Only had breakfast in the hotel which was buffet, the food was cold and felt like I was in a soulless dining room. It served it's purpose for a bed for the night but that is about it. Just felt the hotel really lacked some homely feels and was quite sterile. Lots of restaurants around the hotel you can eat out at. It's basically a large corporate which just isn't our vibe! The scenery is absolutely beautiful with the ocean and mountains.

I cannot review the actual sleeping facilities as I was not staying there but was there for a backgammon event every day. The main issue is that this is an expensive 5 star hotel which should allow to be able accessible for disabled persons. THIS WAS DEFINATELY A NO NO! A friend in a wheelchair could not move around as there were no ramps, many steps and no rails in the bathroom. There were no disability rooms. Also, the bar had NO DRAFT BEER! This hotel has a lot to learn if it thinks it is a five star hotel.