Lavendish Okrin Hotel

Nice place with a peaceful surrounding.The staff is friendly and helpful.We had delicious food and superb service from Ms.Anusha. Clean and comfortable Rooms.Room services are also really good. Looking forward to visit again. Thank you for the service!

Foods are very tasty..... Friendly staff......... Very clean &comfortable rooms..... Near the kataragama & wadihitikanda... Beautiful location ............. ............................................................

Questo non è un hotel, ma un vero hotel da incubo. Siamo entrati e da subito ci ha accolto un fetore, misto tra umidità e sudore, i ragazzi che ci hanno portato le valigie in camera, erano scocciati, quasi infastiditi, ma questo non è il peggio. Entrati in camera, subito ci siamo accorti dello sporco che regnava ovunque, puzza nauseabonda, wifi inesistente, frigorifero bollente, ci hanno cambiato la camera, ma anche questa era ricoperta di sporco ovunque. Abbattuti ma rassegnati, decidiamo di scendere in piscina speranzosi, niente la speranza è morta subito nel vedere il colore dell'acqua indescrivibile, bordi rotti, piastrelle mancanti, ci diciamo: vabbè, rilassiamoci sulle sdraio, tempo 2 minuti e i camerieri cominciano a prendersi a pugni selvaggiamente, sangue sparso in mezza sala da pranzo. Insomma per finire, abbiamo dovuto cambiare hotel, perché in quello schifo, non ci saremmo mai sognati di pernottare.

Should've booked a hostel No hot water, terrible wi-fi, air-conditioning broke down and TV didn't work. Poor weather conditions did not help however overall not a pleasurable stay.

This was my fourth stay at Lavendish Okrin Hotel, but after this experience, it will unfortunately be my last. While I’ve had pleasant stays in the past, the deterioration in service and standards this time was deeply disappointing. Upon arrival, I encountered several issues: the room lock was malfunctioning, and the TV didn’t work. However, the most disheartening aspect was the condition of the room. It was not cleaned properly, and the balcony chairs were unusable, covered in bird droppings and dirt. The washrooms were poorly maintained. These oversights in cleanliness were concerning. However, what shocked me was the food. It was honestly terrible. By 7:45 am, the breakfast buffet was practically empty. Out of about 12 buffet trays, only 4 or 5 had any food left, and the rest were empty. There was no tea available, no tea cups for drinking, and no plates for eating. No one was refilling the water or the buffet items. The food that remained wasn’t even worth eating, and some of it was clearly old. A foreign couple arrived just as we were about to leave, and there was no food left for them. This not only reflects poorly on the hotel but also gives a bad impression of the country. Finally, I was shocked to find that the hotel attempted to add charges that were not agreed upon during booking. This unexpected and unwelcome surprise further diminished my trust in the hotel. It’s disappointing to see how much the standards have declined at Lavendish Okrin Hotel. I hope these issues are addressed so that future guests do not share this unfortunate experience.

Nous avons passé 1 nuit à Okrin Kataragama avec notre famille, nous avons été très agréablement surpris de l'accueil chaleureux de l'ensemble du personnel et en particulier le manager. Nous avons pu profiter de la piscine, de la table de billard et l'espace Bar. Les chambres étaient spacieuses et bien équipé. Le buffet à volonté était également riche et variée de différentes spécialités Sri Lankaises. Je vous recommande de séjourné là-bas lors de votre visite à Kataragama. Rivin MIGEL - France