Four Points by Sheraton Galerias Monterrey

Surprising to hear that it’s laundry service is not available because hotel ran out of coupons for the machine and it will not receive more coupons for the coming few days? Lack of planning ahead

Amazing location, great comfort. Right in front of Galerias which is convenient.

I came here for an important exam. I really need to thank this hotel for rendering luggage storage service for me. Thank you so much!

The hotel is old but it’s fine. The worst part is the front desk service, I have been sending mails to push them correct the mistake on the invoice they sent but the result is still wrong. When I called them directly to explained what I need, the front desk hang up the phone without giving solution. This is totally a service disaster for the Four Point brand and I don’t think anyone deserves the attitude and service 🤮🤮🤮🤮🤮🤮

Room is great! Clean and warm. Very comfortable! Satisfied!

Very nice location and good breakfast. I will stay once more.

Excellent choice

設施：有健身房，游泳池，停車場免費，設施很全 衞生：比蒙特雷別的酒店要乾淨很多，洗手枱上甚至還有lotion。床品看着也挺乾淨的。 環境：樓下就是商場，附近也有711和飯店 服務：前台我遇到的每個都會很流利的英文，免費給升了房，非常nice

Me pareció bastante agradable el hotel, cómodo y un excelente servicio