Senda Monteverde Hotel Member of the Cayuga Collection

Senda was nothing but great to us. Amazing service from the moment you step in the property. Front desk, cleaning staff, and kitchen staff were all amazing. Food was great. Very private room, and was comfortable for our honeymoon. We got a bottle of champagne with hand-written note from the staff. Would highly recommend to anybody looking for private stay, very close to nature. We could see the ocean from our room on clear days, and plenty of wildlife around the property

My family of 2 adults and 2 young boys (8&6) stayed for 4 nights at this hotel. The service is really great and personal. My kids loved the lounge/explora area, our concierge assistance was really helpful and knowledgeable. We also very much enjoyed the on site restaurant and s’mores at night. Lots of activities are very close to the hotel, making it convenient to explore.

Very nice hotel. You will see wildlife and have beautiful view from the room. Staff are amazing and very helpful. Food is great and has local flare. Do note the rooms do not have AC/Heat but night are fine with the provided space heater. The porch is great for seating and watching the hummingbirds.

Súper atención, muy lindo el hotel y las habitaciones muy limpias, las caminantes espectaculares, muy. Urna cómoda, la noche en la fogata muy padre, los desayunos deliciosos, Gabo y Dorian super buenas personas, la amenidades muy padres

Great stay

We were looking forward to our stay here. However, while the grounds were very nice and the bed was super comfortable, there were many drawbacks. The junior suite is roomy enough. The bathroom is good sized, but the wide double sink takes up most of the counter space leaving little room for toiletries. And note that we’re were told. It to flush ANY TP down the toilet. Great shower with plenty of hot. However, the couch was so deep and hard it was basically unusable. I can’t imagine why anyone would put such a couch…anywhere. The only way to sit on it was to put bed pillows on it and then put your feet up. I mean, a ridiculously deep couch. It was nice to have complementary items (beer, wine, etc) in the mini bar as well as snacks The grounds are very well maintained with quite a bit of wildlife. We saw coati and agouti. Hotel is close to the main road and the motorcycles are quite noisy in the morning. The biggest problem was with the service. I’ve seen other TA recital rave about the service. Not sure if we hit a bad week or what. We found the majority of staff to be less than friendly other than the wait staff. No hellos, buena dias, etc. The guy that “greeted” us on arrival (shaved eyebrows) was almost rude. He rushed through the intro to the suite, skipping a lot of details. Not a great way to start your visit. Another, more troubling issue occurred on our check out day. The day before we told the front desk our driver was scheduled to pick us up at 11:00 when we had planned to check out. The next morning around 10:40 I spoke with Michael at the front desk letting him know we were going to bring our bags down ourselves. Unbeknownst to us our driver had arrived an hour early and Michael had told him just to wait till 11:00. The staff did not bother to tell us our driver was there. Despite the fact that we were on the phone telling them we were ready early. Even if we were planning to check out at eleven, why would they not just let us know that he was there early? They had our WhatsApp and room phone. No excuse for that lapse in service at a higher end hotel. All in all we would not come back