Armon Plaza Montreal Airpt, Trademark Collection by Wyndham

床鋪很舒適柔軟，且乾淨。

If all staff were like Sam, the stay would had been different... First of all, we asked to be on the 9th floor as the comments were saying that the 9th was renovated. I booked through Booking, mentioned this on the plateform and over the phone (after calling several times without answer) but still weren't on the 9th at the check in, but they could change it. Hopefully. Thanks Sam ! In the room, the ventilation was very noisy and not taking out humidity very well, and was also hard to adjust so it could be less noisy and more confortable in the room at the same time. The neighbor was snoring so then these 2 kept me awake. Either he was snoring like hell of the walls are like cartboard. The pillows were all the same, none was thinner, they were just very thick and my neck couldn't stand it. The pool was the main reason why we stayed at that hotel. It was very nice and FUN ! Not too deep for young kids and either not too big nor too small. This was also perfect with the slide. My kids could had stayed all day. The lifeguard seemed to look forward for his time off because he was half time present. It was also a pain not having towels to dry ourselves. Apparently they were all in the dryer but never came in even after 2 hours in the pool... The kids want to go back. Not me. We'll see.

It was under renovation which could be a problem, otherwise hotel is big and looks good.

For one of the days of our stay, the hot water didn’t work. The room was always uncomfortably warm. The room AC is set only to be functional if someone is in the room, and it didn’t work well when it ran. The hotel was not very clean, and it was in a state of disrepair. Numerous examples of hallway and elevator area items that were damaged. For your website to designate this hotel as a 4 star hotel - quite frankly is not only inaccurate but misleading.

Très Professionnel

No A/C. First room was at 80F. Need to change room.