Maison Montplaisir

Bien

The facilities are nice, spacious room, good bathroom, functional kitchen, long breakfast window time, and friendly manager. However, eventhough you chose a non smoking room you can still smell it everywhere. Aside from that everything is good.

Robert is a really nice man who went above and beyond at every interaction and even got a teddy bear for my daughter. The property is well-maintained and accessible. However, there are two issues I'd like to mention. First, the common areas smell like cigarette smoke. The rooms are clean and have enough air freshener to prevent it from bothering us, but the smell is quite significant in the common areas. The second issue was how the property handled our last day. They claimed that ******* overbooked us and moved our belongings to another room without ever communicating this to us. When we returned, we found that everything had already been moved. Some of our items were left behind, so we had to ask the property manager to help us retrieve them from the other room. To make things right, they refunded us for our last night.