Hampton Inn Morgan Hill

商務出差，酒店整體環境較好，乾淨整潔。床和枕頭都比較舒適。睡覺輕的旅客建議住在不與停車場相連的那一面。

非常乾淨的酒店

We stayed the Hampton Inn Morgan Hill for one night during a nearby youth soccer tournament. The place was completely sold out and packed with kids. The staff were very patient with kids running around and answered all questions very nicely. I was especially pleased with the service at breakfast, everything was very organized, clean and not crowded. The food was refilled very quickly and the kids enjoyed the variety of food offered.

One of my pet peeves is not turning the room over. I don’t know if you need to ask, but you shouldn’t need to ask. Pretty standard Hampton Inn. The bed was comfortable. The fireplace was weak and the balcony views are kind of depressing. I’d try someplace else next time. Service was nice at least.

Arrived at 8pm. The desk clerk who was most welcoming selected a room for us on the second floor. I called ahead to request high floor. Found out that if you use advanced purchase that this hotel puts you in a ground floor unit. Was not happy about this. Felt it was discriminatory. We gave them our money ahead and we are 'docked' our request for room placement. Never before had this happened to us at a Hampton...We asked for higher floor and clerk put us up. The room was superb. No problems. Hotel is really nice. We appreciate the clerk moving us as we are seniors who feel scared to sleep on ground floor with windows open for air and cars parking all along the outside of room. We would stay here again, but with their current policy one would need to call ahead before paying for room and find out exactly where placement would be.....There are other options nearby.

This started as a typical Hampton. Welcoming reception staff. Room looks clean and spacious. You notice the sink plug doesn’t work. Fridge isn’t working. Rather than just seeing if a control just needs turning on, reception calls for the engineer who an hour later turns up with a replacement fridge. My issue with this hotel is the pool area. They have quite a few nesting birds. Their mess is over the chairs, tables, at the bottom of the pool even. Looks like the pool area is hosed down every few days but the reception staff accepted the table and chairs are not systematically cleaned. Can concur with that based on our observations.,I asked the receptionist for some paper towels to clean a table and he directed me to the toilet whereby he was happy for me to do what the hotel staff should have done. Personally I would not enter a pool with bird mess at the bottom and imo it’s a public health issue to have so much bird mess in the pool area. Receptionist promised to raise my suggestions re the pool area at a future team meeting. Hopefully management are on the case