Home2 Suites by Hilton Raleigh Durham Airport RTP

Great hotel to stay!! Front desk so welcoming and helpful. This just re-affirms why I choose Home2suites!!

I strongly recommend this property i stayed there 2 times and my family and i love it. Its so convenient to all shopping options as well as food with the airport less than 10 minutes away. The only thing i dont like as well as my family is the shower water pressure, its very low and thw water is only warm its never hot.

I enjoyed my stay, however the floor of the shower looks very dirty, like they need to use a scrub brush and bleach when getting in the cracks on the shower floor. Also our floor had big piles of trash near the elevator that was stinky and had been there for over 2 days .

Staff was great. We were upgraded to a suite which was unexpected but it didn't really fit our needs ie the pull out sofa bed was uncomfortable. All in all, good experience though.

The staff was great, but we had some guest with extra energy above us. Apparently there were some kids directly above us that were full court basketball ( or so it sounded) but around 2:30 am they settled down. However, apparently they got hungry in the middle of the night and burnt some food in the microwave, thus setting off the fire alarm and having all guest exit the building until the fire dept could secure the alarms. Again, no fault of the facility, but it’s not what you want to do or anything you want to deal with as a hotel guest.

The room we booked was supposed to have two queen beds, a pullout sofa and be able to sleep six per the website description. Upon check-in, our room only had at Baas two double beds and no pullout sofa. We were a family of five and picked this room because it said that it would sleep six comfortably. This resulted in one of my children having to sleep on the floor when we called the front desk to ask why we did not get the room that we paid for they said that some of the rooms were renovated, and the pullout sofas were not put into those rooms and unfortunately, all of the rooms that had two double beds and a pull out sofa or blocked. After a 10 Hour drive this was not acceptable and very uncomfortable. The next morning breakfast was slim to none with dried out chicken cutlets, eggs it tasted fishy and no coffee. Thankfully, we were able to DoorDash, but that was not an expense that we were looking to pay as we booked a hotel that claim to have fresh hot breakfast. The next morning after checkout, who once again brought up the room and nothing was offered for compensation for the wrong room being one advertised and two given to a family that was traveling with five individuals. We will not be returning guest of this hotel.