فيرغوس كاكتوس جاردن

No limpiaron habitacion

Amazing holiday in Fergus Cactus. Little bit of summer in the middle of November. Great food, huge rooms, close to the sea. But do you know the best part of our vacation bere? The animátor Leni. I have never met such an atractive and entertaining person. He really makes people happy and makes smile to everybody. He is so kind person with a heart on right place.

We went for a week and the hotel/Staff we great but sadly the food was a bit disappointing and we couldn’t find anything decent to eat for dinner but we found a nice place to eat nearby , I am not a fussy eater and I can’t understand some of the reviews saying the food was good because honestly it wasn’t and we had issues with our gut through it also most of the food was lukewarm so that was disappointing.

Currently staying here since 28th July the date of the review is 2nd August 2025. Booked this hotel based on reviews and budget. Arrived very late on the 28th and was allocated our room. 402 . The reception team have been great. Including the lady who checked us in dispute getting attacked by mosquitoes. We went to our room on the 4th floor to find that the room allocated had a Terrace that over looked a corridor. The only way in and out of the room was also through the Terrace. The room was large clean and tidy, the balcony / Terrace wasn't what we were expecting so the following day we spoke of our disappointment and that we had emailed the hotel prior to our stay with a reply we have made a note of your requests and we will se what we can do. Sebastian on reception was really good and managed to find us a sea view room however we wouldn't beable to move until the following day. When we moved it wasn't until later in the day 6pm time we were offered a further discount on the room rate even though we paid for the upgrade for the inconvenience. The room 711 is of a good size with a balcony facing the beach and the light house . Room cleaning isn't great as we had to return glasses on two occasions. and the floor is grubby, not been mopped. The pool is busy with kids splashing about as expected , however on the 6th floor is a large area with a Hot Tub. Although lacking a bar it's a bit off a treak to the bar at the pool . Now the worst things about the Hotel the food choice is extremely limited and repetitive both Lunch and evening meals. The snack bar closes at the times the restaurant is open. Breakfast is ok however the sausages are cheap tinned rubbish. Only 1 butter option and it's horrible. The location is great however the food service let's it down and so do some off the bar staff as it seemed to much trouble yesterday when I asked for a cheese burger and chips with a tut as his response then further hindrance as he had to get of his stool to poor a beer. Only 4 cocktails on the all inclusive the rest you have to pay for

VERY POOR/INCONSISTENT FOOD LABELS FOR ALERGENS NO CHOICE FOR COWS MILK/ LACTOSE allergy other than milk. Reception staff were rude. Made me ill, myself and Jet2 staff requested a meeting with the chef(who said he was too busy!!) Which is probably the case as all waiting staff are run off their feet! We discovered bed bugs in our room 208. The receptionist offered a cleaner!! I thought I had a reaction to gluten and was covered head to toe in a rash which actually was bad bug bites! The hotel have acused me of saying I petted a stray cat (ABSOLUTELY NOT) They also lied about the food and said I was provided with a meal plan (ABSOLUTELY NOT) I had 1 meal 5 days in (After rep had spoke to them) Holiday from hell.

This hotel is well run and managed. The staff are hard working and friendly. Maintenance keeps the place looking sharp. Rooms with side sea view are quite large, lovely bathroom and the balcony was roomy with chairs and a table. Room 802 top floor was nice to sit out and get some sun, modern and clean. We stayed half board plus, well worth it, drinks with meals are included and plentiful. The food was varied with plenty of choices if you are prepared to be adventurous and try something different. Fish or meat cooked in batches at the buffet so could have it piping hot if timed right. Microwave to heat up your veg if you need it piping! Plentiful salad choices too if preferred. Hubby wasn't enamoured with the food but he's very fussy didn't go hungry tho! Location of hotel excellent for things to do during day and cafes/restaurants/shops/supermarkets all very close.