Aqua Hotel Termál

debit without authorisation I've booked for me and for other people. wihtout any authorization they have debited everything on the credit card used as guarantee while each guest had to pay for the stay. having found the unexpected debit on the credit cart, I've asked many times the relative invoice withtout any reply. It is first time it happened such thing and for sure I'll never stay again in this hotel

Der Check-in war fürchterlich, so etwas habe ich noch nie erlebt. Das Personal war völlig überfordert, und wir mussten 40 Minuten warten, um einzuchecken. Die Zimmer waren nicht sauber und wirkten sehr alt. Das Frühstück war lieblos und absolut unangemessen für ein Hotel dieser Art. Wir werden definitiv nicht mehr wiederkommen. Die Preise sind viel zu hoch für die gebotenen Leistungen.

Unique hotel, which can be called 3+. It´s not only the area but the overall package, that brings you good memories from stay at this place. And you can be sure, that you will get more, than you can expect from this kind of hotel. Hotel provides breakfast as well as halfboard service with rich buffer breakfast and dinner (that can be served in case of low number of clients). Hotel is located directly next to the Thermal spa area, where you can easily walk from hotel garden. The entrance to the pool area is included in the hotel price with no limitation. You can even stay bathing on the day of departure till evening. This is something not common. Hotel offers various packages, like massages and other wellness services, that make the stay really worthy. You can have feeling, that you got more, than you paid. The price for service is lower than higher and is really competitive price. Bear in mind, that you are visiting a spa with very unigue healing water, that really helps to recover moving system of the body. In the evenings you can have a nice cca 15 min. walk to the town centre where you will find shops, cafe and pubs. The staff speaks mostly German, that can be for some people a small limitation, but by mixing German, Czech, Slovak and English language everybody from hotel or spa representatives understands your needs. I recommend this pleasant and renovated hotel to all who are looking good services for good price. ts really worthy. This review is also based on the stay of 50 clients and their testimonies so it´s not a subjective evalutation. Me Michal Machac, PhD., certified mysterry shopper and expert in tourism highly recommend Aqua Hotel Thermal based on personal and professional experience and evaluation of mysterry process in July 2022.

Friendly staff. Clean hotel with nice rooms. Beautiful atmosphere inside and outside around that part of the city. I highly recommend this lovely hotel. Food and drinks were super here. Thanks for all

Wir waren 5 Tage da wegen meiner Zahnbehandlung bei 5dent, weil die Klinik uns diese Unterkunft empfohlen hat. Die Nähe zur Zahnklinik und zum Zentrum war für uns die Priorität. Die Mitarbeiter des Hotels waren freundlich, das Zimmer schön ausgerichtet und das Frühstücksbuffet war auch ziemlich reich. Es war schön, nach dem Frühstück im Bad zu schwimmen. Das Hotel befindet sich auf einer ruhigen Straße beim Fluss, man kann da längere Spaziergänge machen. Preis-Leistungsverhältnis ist absolut OK, ich kann dieses Hotel jedem gerne empfehlen.