Palace Hotel - Bikaner House

Deluxe room positives: --Spacious room very elegantly furnished --bathroom very modern although rooms and sorroundings were heritage --fantastic breakfast and dinner --elegant and stately coffee room and bar --located amidst beautifully maintained gardens reminiscent of royal era --generous car park --very polite and helpful staff negatives: --cannot think of any

The place is over rated. Staff is very uncooperative and speaks very rudly. Went for lunch at 1445hrs, they confirmed availability of lunch, then some staff broke their cutlery plates and 5 m8n later at 1505hrs the hotel Staff denied to take order for food, quoting we came after 1500hrs. The F&B manager lied on face saying that she saw us coming late. Very unprofessional behavior which was surprising in hotel industry. Left embarrassed and disappointed from the hotel. Icing on the cake was the manager blocked my number when I tried calling him to atleast render some assistance. Would have rated zero star if that was possible

Recently me my wife and my son stayed in this lovely property. We were really pleased with our stay. As the name say, it give the real feelings of a palace. Each and every staff member made our stay more memorable. Thank you so much for everything.

Bikaner Palace is situated away from the hustle and bustle of the town, natural surroundings lots of greenery and lovely staff. We stayed at the Palace complex and were overwhelmed by the room size, facilities, large dining area and sitting area nicely decorated. Food was very nice and prepared on order only hence you get fresh food only. Their new bar situated at a height has a beautiful sitting area where you can feel the cool breeze and spend hours together. The lights decoration in the night gives a nice ambience and one can enjoy walking the lawns. Being in a natural habitat animals are common so one has to be careful of the same. Although the wifi connectivity is a bit downer, the same can be improved. Overall a pleasant stay. Thanks to the chef, staff and Mr Rewat Ji for the amazing stay.

Quand on choisit un ancien palais pour hotel, il faut s'attendre à de grandes pièces, un décor un peu suranné et des équipements qui peuvent 'dater' un peu. Et, de ce côté-là, au Palace Hotel, on n'est pas déçu: immense salon, grandes chambres, des couloirs interminables,... Mais aussi la possibilité de voir de près ce qu'était un vrai palais de maharadjah...et de rêver un peu....Le personnel est fort aimable et fait au mieux. Attention à la fraicheur qui peut surprendre: nous sommes à 1200m d'altitude et, par rapport à la plaine, cela signifie 10° de moins au minimum...La chambre (et surtout la salle de bains ) peut être fraiche, mais un radiateur électrique est fourni....

This hotel was a let down despite the lovely location, the hall and dinning rooms are very well decorated and maintained, in general the property is well maintained. However what it lacks is hospitality! The reception is quite pathetic, and the very poor internet is something they need to sort out. International guests need to have a proper working internet access.. The food is finger licking good especially the dinner. Breakfast is rather poor.. Chef who was new to the hotel served up fantastic meals at dinner.. Hospitality is missing big time, especially considering that the owners/ manager have a training in hospitality, which one just does not feel at all.