لا كينتا إن آند سويتس باي ويندام موونت لوريل / مورستاون

I stayed at La Quinta Mt. Laurel, NJ during a family funeral, and this was hands-down one of the worst hotel experiences I’ve ever had. Night 1: My first room had no heat, confirmed by staff, and we were forced to move rooms at 1 AM. New room: When we pulled back the covers, there was a live bug crawling in the bed. The next day, after being told housekeeping had changed the linens, we returned to find the same dead bug still on the sheet—proof that the bedding was never replaced. Management never contacted us for two days despite repeated requests. When we finally spoke to the manager, we were told: “Since you’re here for a funeral, why are you worried about the room?” That comment was shockingly insensitive and completely unprofessional. Then we were charged additional amounts on two different cards, creating financial issues during an already difficult trip. And after all of this, the hotel attempted to charge us again for “stains on towels.” Between the unsanitary room conditions, the billing issues, and the dismissive, disrespectful management, this hotel failed at every basic standard of hospitality. I would not recommend staying here under any circumstances.

MALAYASIA at the front desk is the epitome of warm, welcoming, and helpful! She made our check-in after a stressful trip so easy. She helped us get rooms next to each other (last minute), which was fun for the kids. She assisted in getting us a crib and milk for our little. Without looking, she knew all of the information. I hope she sees this, because she is wonderful! Wonderful family hotel! The indoor pool was warm and open long hours. The breakfast in the morning had options for everyone. It also had lots of kids in jammies, which was fun! We received two 25$ gift card to FunPlex, which was walking distance. The staff accommodated two rooms next to each other, a crib for our little, milk for our little, 50% off two drinks, and so much more. It was such a fun stay for our family. Highly recommend!

Young lady didn't mention the breakfast time at check in so myself as well as my two boys ages 6 and 7 missed out on breakfast the first morning of our stay

Bath Tub made my stay even better! I can always count on this hotel. Great location and wonderful rooms every time. I requested a room with a bath tub and it was great! Very clean, and made my stay even better! Thank you!

Coming from out of state my room was still dirty. Did not know I would be on the first floor right next to the bar very loud and bed was very uncomfortable.

Relaxing bath and comfy bed The tub is very clean and the bed is so comfortable Great customer service even late at night