ريزيدانس إن باي ماريوت موتل، لوريل آت

This property advertises soundproof rooms however got noise complaints for just talking in a room. Booked 2 rooms but was unable to sleep in the room due to issues with the locks I had wait for the maintenance man to come in to open my door. I had to sleep in my vehicle because I had my whole family including my 5 month old baby stuck in one room total inconvenience a bunch of money wasted. I would never stay at this facility again.

The room was spacious and the kings size bed was comfortable and had great pillows. However, there was a long black hair in the bathtub and a dirty wash cloth hanging over the shower curtain which indicated that the cleaning staff didn't pay good attention when cleaning after the prior guest/

The room smelled like curry and the hallways smelled like “smoke”. A truly stinky facility js hard for any hotel to overcome — in this case sub par beds and sub par overall conditions added insult to stinkury.

As a Lifetime Silver Elite member, I have had the opportunity to stay at the Residence Inn by Marriott at Bishop Gate in Mount Laurel, New Jersey, four times over the past two years, with each visit lasting over three weeks. Unfortunately, I must express my disappointment regarding the service provided during these stays. I have consistently encountered issues with cleanliness. It is concerning that I can spend an entire week on the same bed sheets without a housekeeper coming to change them. The usual excuse I receive is that the housekeepers are busy. During my most recent stay, I went ten days without a change of sheets. When housekeepers do check in to ask if I need anything, it often takes a week or more for them to return, if they come back at all. I find it hard to believe that the staff would tolerate such conditions in their own homes, yet there seems to be a lack of concern for guest comfort once the check-in process is complete. Regrettably, this experience has led me to decide that I will not return to this facility in the future. I had hoped for improvement after multiple visits, but unfortunately, it has not come to pass. I anticipate the manager may respond with an apology regarding my experience, but having stayed here four times, I feel my concerns are valid. I also agree with a fellow traveler who described the front desk staff as unfriendly. I hope you take this feedback into consideration to enhance the experience for your guests. Dr. G.

And back from attending a wake. Next door had screaming infants at 11pm . Being a parent I understand that. But it continued with loud adult voices . They were drinking as we saw boxes of empty liquor bottles and dirty sheets outside the door . We gave it till midnight and realized they weren’t going to stop so I called front desk and was told gather our belongings and go to desk for a new room Went up to 2 nd floor and new room smelled as if it was used by a smoker so we went down again for another room . This was made difficult as I had recent shoulder surgery was In a sling . We had 3 bags as well as large carry bag for dress clothes as we are In Town for a funeral. We finally got to sleep around 130am . When we got up to shower and dress the room did t have a hair dryer. They sent us one to the room and it was broken and wouldn’t turn on . This coupled with the fact with the

Good except for the toilet being broken, but the lady at the front desk gave us 5000 points to compensate.