Courtyard Muncie at Horizon Convention Center

Very nice room and comfy beds.

Enjoyable stay. Clean hotel with a friendly staff

Room was 75 degrees when I walked in. I tried to turn it down, but the thermostat displayed a message that I was locked from changing it. I called the front desk and was given a simple “I’ll open it up and fix it for you” without any kind of time frame. A half hour later, I walked to the front desk and asked for a different room. That request was not acknowledged and I was given another “I’ll fix your thermostat when I have a chance.” It’s now been about 2 hours since my initial request and my room is only getting hotter. At this point, the room feels unusable. If you’re at all heat-sensitive like I am, this hotel is really not for you. Additionally, the bathroom doesn’t feel particularly clean. The wallpaper along the bottom of the shower is caked in orange/pink bacteria and the shower head is coated in lime scale. Also, the bed is far too firm for my liking. Lastly, I was prominently placed in a room right next to the ice machine and the outside air conditioning units (the ultimate irony given how hot my room is) that is also right along a noisy, active train track. I stay in a lot of hotels each year, but this one is by far among the worst I’ve ever stayed in. I know it’s conveniently located but I strongly recommend against staying at this hotel if it’s at all avoidable.