مراجعاتMercure Hotel Muenchen Altstadt

رد من مكان الإقامة: Dear Lishen,It's heartening to hear that you found our location to be convenient. At Mercure Hotel Muenchen Altstadt, we are indeed fortunate to be situated in such a vibrant area, close to many local attractions. We hope that this feature contributed to making your stay enjoyable and we look forward to welcoming you back in the near future.Best wishes from Munich,Mersiha DURGUTOVIC

رد من مكان الإقامة: Dear Sean Anthony,We appreciate your detailed feedback regarding your recent stay at our Mercure Hotel Muenchen Altstadt. It is always a pleasure to receive positive comments regarding our breakfast and location.However, it's unfortunate to hear about your less than satisfactory experience with the rooms. Cleanliness and comfort are of utmost importance to us and I apologize if we fell short in delivering this. Also, we understand that waiting for check-in after a long flight can be exhausting and apologize for any inconvenience caused. We aim to ensure all our guests have a smooth and easy check-in process and it's clear we missed the mark here.We hope to have another opportunity to provide you with a better experience in the future. Best wishes from Munich,Mersiha DURGUTOVIC

رد من مكان الإقامة: Dear Ronger0927,Your review paints a delightful picture of your experience at Mercure Hotel Muenchen Altstadt. We are thrilled to hear that our location made your travels easier and that you enjoyed our breakfast. The compact design of our rooms indeed caters to provide all the essential comforts within a cozy space.Your kind words about our front desk staff are much appreciated. We strive to offer warm and friendly service to all our guests.Thank you for choosing us for your stay in Munich. We hope to welcome you back in the future.Best wishes from Munich,Mersiha DURGUTOVIC

رد من مكان الإقامة: Dear Huangpuqingqing,Your words have successfully captured the charm of our Mercure Hotel Muenchen Altstadt, highlighting the prime location, satisfying breakfast, and the round-the-clock beverage service. We are delighted to hear you found our room facilities to be well-equipped and comfortable.However, I am truly sorry to hear about your experience with our front desk service. Our intention is always to provide our guests with a welcoming and helpful service, making your stay as seamless and enjoyable as possible.Best wishes from Munich,Mersiha DURGUTOVIC

رد من مكان الإقامة: Dear Lizhengzhanhaodefanqie,It's fantastic to hear that you found our location to be excellent and quiet, yet close enough to the core area and other conveniences. Indeed, being situated in a spot that provides tranquillity along with proximity to important amenities, is something we take pride in.It's encouraging to know you found the nearby restaurant and supermarket to be handy too, adding to your overall positive experience. Your recommendation is highly valued and we hope to be your preferred choice of hotel in the future.Best wishes from Munich,Mersiha DURGUTOVIC

رد من مكان الإقامة: Dear Guest,Your review made our day! We're delighted to hear that your second stay was even more satisfying. Our front desk team aims to make check-in as smooth as possible, especially for late-night arrivals like yours, so we're thrilled we could assist.It's wonderful to hear you enjoyed our prime location. Indeed, our proximity to a variety of restaurants and shops, not to mention the Marienplatz, is something we're proud of. We hope you found everything you needed conveniently.We look forward to welcoming you back for your third visit. Best wishes from Munich,Mersiha DURGUTOVIC

رد من مكان الإقامة: Dear Guest,It is truly delightful to hear such positive remarks about the cleanliness and quality of our rooms. Maintaining a high standard in every aspect of our service, including the upkeep of our rooms, is a priority to us at Mercure Hotel Muenchen Altstadt. We are thrilled to know that you had a comfortable stay and we look forward to welcoming you back soon.Best wishes from Munich,Mersiha DURGUTOVIC

رد من مكان الإقامة: Dear Momo05,We are delighted to hear that you enjoyed your stay at the Mercure Hotel Muenchen Altstadt and appreciated our central but quiet location, as well as the various amenities we offer. Your positive remarks about our breakfast spread and daily replenished mini bar are greatly appreciated. It's wonderful to know that our small but cozy rooms have contributed to your comfortable stay.We look forward to welcoming you back on your next visit to Munich.Best wishes from Munich,Mersiha DURGUTOVIC

رد من مكان الإقامة: Dear Guest,Your detailed comments about our location are greatly appreciated. It's wonderful to hear that you found the proximity to diverse dining options and scenic spots beneficial for your stay. The nearby DM supermarket indeed adds another level of convenience for our guests.We hope to have the pleasure of welcoming you back to Hotel Mercure Hotel Muenchen Altstadt in the future. Best wishes from Munich,Mersiha DURGUTOVIC

رد من مكان الإقامة: Dear Guest,Your feedback is greatly appreciated as it helps us continually improve our standards. It's delightful to know that you found our location favorable and our cleaning practices up to par.In reference to your observation about the room size, our hotel offers a variety of room categories, each with their own unique shape and size. We believe there's a charm in the variety, and we've designed our rooms with the aim to provide a cozy and comfortable setting for all of our guests.Next time you plan to visit us, please feel free to inquire about the different room categories. We'll be more than happy to assist you in finding a room that best suits your needs and preferences.Best wishes from Munich,Mersiha DURGUTOVIC

رد من مكان الإقامة: Dear Gaosheng588,We sincerely regret to hear that our facilities did not meet your expectations. Our aim at Hotel Mercure Hotel Muenchen Altstadt is to provide a comfortable and enjoyable environment for all our guests. Your feedback is essential to us as it helps us to improve our services. Although the size of our property is part of its charm, we understand that this may not be to everyone's liking. We hope you were able to enjoy other aspects of your stay and that we get the chance to serve you better in the future.Best wishes from Munich,Mersiha DURGUTOVIC

رد من مكان الإقامة: Dear Guest,It's wonderful to hear your positive comments about our hotel's prime location and the value for money we offer. It's gratifying to know that you found the breakfast satisfactory, despite the range of options available. At Hotel Mercure Muenchen Altstadt, our goal is to facilitate a comfortable and enjoyable stay for our guests. Your feedback helps us understand what we are doing right.We look forward to welcoming you back in the future.Best wishes from Munich,Mersiha DURGUTOVIC

رد من مكان الإقامة: Dear niuniu,Delighted to hear about your positive experience at Hotel Mercure Hotel Muenchen Altstadt! The safety and cleanliness of our premises are indeed our top priorities, and we're glad that these aspects met your expectations. Your satisfaction inspires us to uphold our high standards.Best wishes from Munich,Mersiha DURGUTOVIC