مستخدم نزيل
31 مايو 2025
The hotel is right next to the central station but surrounded by construction and the area feels a little bit shady. We entered the hotel lobby and felt somewhat uncomfortable - probably from the lighting. The feelings of uncomfort continued and got worse. We got placed into a room where the hallway light didn't work and there were used glasses/beer bottles sitting around. You open the door and have a second door. You go into the room and there are no lights on the ceiling - we had to turn on individual lamps. The walls were slanted, there were mirrors behind and in front of the bed, clowns in the bathrooms. Our room looked nothing like the uploaded hotel photos so we asked to change rooms. She gave us a key to a double deluxe room (upgrade from what we booked) but the key didn't even go into the keyhole. She apologised for that but also said there was nothing she could do about the clowns because "they were in all the rooms". The next day we asked for housekeeping by hanging the sign on the door but they didn't vacuum properly. The breakfast buffet was standard.
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