لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
التقييمات الموثوقة
الموقع8.8
المرافق8.8
الخدمة8.6
النظافة8.8
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جميع التقييمات(101)
تقييمات إيجابية(95)
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تقييمات سلبية(6)
مستخدم نزيل
غرفة مريحة
تم التسجيل الوصول فبراير 2025
مسافرون لغرض العمل
24 تقييم
8.5/10
جيد جداً
تم النشر في 15 مايو 2025
環境還可以
ترجمة
رد من مكان الإقامة: Dear guest user,thank you very much for your visit and your feedback here for us.We are pleased to read that you were satisfied with the location and our overall performance and we hope we can welcome you again in the future.Best regards – Your Leonardo Royal Hotel Team
رد من مكان الإقامة: Dear Guest user,thank you very much for your visit and your feedback here for us.We are pleased to read that you were satisfied with our overall performance and we hope we can welcome you again in the future.Best regards – Your Leonardo Royal Hotel Team
رد من مكان الإقامة: Dear Guest user,thank you for sharing your experiences with us. We apprecite your positve review about the location and the most of our performances very much and would be delighted to welcome you back again on your next trip to Munich.Best regards – Your Leonardo Royal Hotel Team
مستخدم نزيل
غرفة مريحة
تم التسجيل الوصول أبريل 2025
مسافرون لغرض العمل
35 تقييم
9.5/10
مميز
تم النشر في 9 مايو 2025
房間乾淨衞生
餐廳高檔美味
地理位置好 交通方便
ترجمة
رد من مكان الإقامة: Dear Guest user,thank you for your positive review and for taking the time to share your experience. We are very pleased that you were completely satisfied with your stay with us and that you appreciated the cleanliness of your room, the location and our restaurant offer. We always strive to offer our guests a pleasant and relaxing stay and it is always encouraging to hear that this is appreciated. We look forward to welcoming you again on your next stay in Munich.With best regards – Your Leonardo Royal Hotel Team
رد من مكان الإقامة: Dear guest user,we are delighted to hear that you enjoyed the tranquility of your room and our generous breakfast. We strive to create a pleasant atmosphere and unique experiences for our guests. Your feedback on our beehive is particularly gratifying, as we are proud to contribute to the preservation of bees.However, we are sorry to hear that you had problems with our reception service. Good service is very important to us and we value the satisfaction of our guests. Please be assured that we take it very seriously when our guests encounter difficulties. We regret that you had trouble finding your room and that you did not receive the assistance you deserved. We hope you will give us another chance and that we can offer you better service when you visit our Leonardo Royal Munich Hotel again.With kind regards - Your Leonardo Royal Hotel Team
رد من مكان الإقامة: Dear Rainbowheart,thank you for sharing your experiences with us. We apprecite your positve review about our performances very much and would be delighted to welcome you back again on your next trip to Munich.Best regards – Your Leonardo Royal Hotel Team
مستخدم نزيل
غرفة ثلاثية مريحة
تم التسجيل الوصول فبراير 2025
العائلات
1 تقييم
10.0/10
متميز
تم النشر في 21 أبريل 2025
Alles top
ترجمة
رد من مكان الإقامة: Hallo Guest User,herzlichen Dank für Ihren Besuch und wir freuen uns über Ihre Bewertungen an dieser Stelle. Wir hoffen, Sie bald wieder begrüßen zu dürfen.Herzliche Grüße – Ihr Leonardo Royal Hotel Team
رد من مكان الإقامة: Dear Daoshanglongge,thank you very much for your visit and for taking the time to provide feedback.We regret your negative main impression because of the trade fair rate. Indeed we sell our rooms with a flexible rate system, which is influenced from events and therefore the higher demand. We regret that we were therefore not able to fulfill your expecations and that you felt the room is small and you did not like the bed comfort. We wish you all the best for your future journeys and maybe we get the chance to welcome you again when the rates are lower. Kind regards – Your Leonardo Royal Hotel Team
مستخدم نزيل
غرفة مريحة
تم التسجيل الوصول فبراير 2025
مسافرون لغرض العمل
1 تقييم
8.5/10
جيد جداً
تم النشر في 3 أبريل 2025
酒店比預期更好
ترجمة
رد من مكان الإقامة: Dear guest user, thank you very much for your visit and we are glad to see your valuations at this point. We hope we can welcome you soon again in the future.Best regards – Your Leonardo Royal Hotel Team
رد من مكان الإقامة: Dear Doujiaoerxianzi,we are truly sorry that your experience at our hotel did not meet your expectations. We place a high value on the cleanliness of our rooms and the satisfaction of our guests. Your description of the bed linen is not representative of the standard that we at the Leonardo Royal Munich have set ourselves.However, we are pleased to hear that you enjoyed our snack restaurant on the ground floor and that you had a positive impression of our employee Christina. She is an important part of our team and we are proud of her work.We take your feedback regarding the other employee very seriously. Our goal is to make all our guests feel welcome and respected. We will discuss your comments internally and take appropriate action.We are also pleased that you were able to enjoy our gym and breakfast. We make every effort to maintain a high standard of quality in all areas of our hotel.We hope that you will give us another chance to show you that we take your criticism seriously and are always striving to offer our guests the best possible stay.Best regards, Your Leonado Royal Hotel Munich Team
رد من مكان الإقامة: Dear anonymous guest user, thank you for your booking and we regret that you left us with this negative impression. Unfortunately, we cannot reconstruct any bookings that might lead to situations where we could analyze the background and help.If there are any specific points, and not only derogatory insults, we are very grateful to know them. Best regards – Ulrike Bödcher/ Reputation Manager
رد من مكان الإقامة: Dear Guest user,thank you very much for your visit and for taking the time to provide feedback.We are pleased to see your reviews and regret your impression of the bed type all the more. We are aware that every guest has different requirements and ideas. We always strive to meet our guests' expectations and make their stay as pleasant as possible.Please visit us nevertheless again in the future, we look forward to welcome you.Kind regards – Ulrike Bödcher/ Reputation Manager
رد من مكان الإقامة: Dear Guest user,thank you for your positive review and for taking the time to share your experience. We are very pleased that you were completely satisfied with your stay with us and that you appreciated the comfort and cleanliness of your room, the ambiance, our breakfast offer and the friendliness of our staff.We always strive to offer our guests a pleasant and relaxing stay and it is always encouraging to hear that this is appreciated. We look forward to welcoming you again on your next stay in Munich.With best regards - Ulrike Bödcher/ Reputation Manager
مستخدم نزيل
غرفة ثلاثية مريحة
تم التسجيل الوصول نوفمبر 2024
سفر مع الأصدقاء
3 تقييم
9.0/10
رائع
تم النشر في 31 ديسمبر 2024
깔끔하니 좋았습니다! 지하철역도 가까워요. 헬스장은 런닝머신 두대랑 웨이트 좀 있는 정도로 단촐한 편이고 사우나는 남녀공용인데, 그럼에도 좋아요.
ترجمة
رد من مكان الإقامة: Dear guest user,thank you very much for your visit and your feedback here for us.We are pleased to read that you were satisfied with our overall performance and we hope we can welcome you again in the future.Best regards - Ulrike Bödcher/ Reputation Manager
مستخدم مجهول
غرفة مريحة
تم التسجيل الوصول نوفمبر 2024
مسافرون لغرض العمل
5 تقييم
9.7/10
مميز
تم النشر في 24 ديسمبر 2024
早餐豐盛,服務熱情
ترجمة
رد من مكان الإقامة: Dear anonymous user,thank you for sharing your experiences with us. We apprecite your positve review about our performances very much and would be delighted to welcome you back again on your next trip to Munich.Best regards – Ulrike Bödcher/ Reputation Manager