Ibis Styles Muenchen Perlach

Während unseres Aufenthalts hat das Hotelpersonal versucht, die Verbindungstür zu unserem Zimmer zu öffnen, während ich im Bett war. Laut Rezeption kommt es häufiger vor, dass das Personal einfach in Zimmer eindringt – was völlig inakzeptabel ist. Der Hotelmanager versprach mir eine Wiedergutmachung und wollte sich melden, hat dies jedoch nicht getan. Für ein Hotel, das Sicherheit und Privatsphäre gewährleisten sollte, ist das absolut untragbar. Ich kann dieses Hotel nicht weiterempfehlen.

Staff not very customer friendly. Room didn’t have basic items like dental kit, kettle, slippers etc. Single pillow provided which wasn’t comfortable. Deposit of 10 Euro was taken for adapter but while refunding the same, staff on duty created lot of fuss despite producing the receipt provided by another staff during checkin.

Rooms are actually good, the beds are comfortable. Its also very spacious even we have 3 luggages. Unfortunately I have to leave the room only 3 stars due to the toilet, precisely the shower area. The design of shower area only cover half the area, leaving the other half open to make movement easy and spacious, but the wind that blows to you during your shower is unacceptable. Especially during winter season, so cold. Reception staffs are very helpful and friendly, no problem at all. 1 thing for guest to note, hotel only provide 1st glass bottle of water free. The subsequent requires you to pay, you can otherwise drink water tap from room or request a glass from reception.