Iberostar Selection Albufera Playa All Inclusive

I had high expectations for this hotel given the reviews and high prices but was left very disappointed. Holidays are precious and I hate making the wrong choice as I did here. Probably the main issue is that the hotel is massively overcrowded - they are simply too many rooms and guests for the size and number of pools and sunbeds. It's just not good enough to pay over 800 euros for a room and not be able to get a sunbed, at all at any points. A lot of selfish guests who puts their towel down then disappear for the entire day. Who does that? The hotel should be going around and removing towel if the beds are not used after a few hours. The pools are also pretty poor - horrible high ridges, no steps so really not suitable for kids and you will battle with other guests to get in and out. The guests are generally not well mannered and the whole vibe and experience is unpleasant. My local council pool at home is less crowded. One of the main things we like to do on holiday is chill by the pool and that just wasn't possible here. We paid extra for a 'swim-up" room which wasn't worth it. The pool is tiny and shallow, basically like a paddling pool, and is shared by about 15 rooms so packed and looks bit dirty. It also faces the car park and catches the waft of the drains so it really not that pleasant, however there was no sunbeds by the pool so we were forced to hang out here. Also no sunshades and our terrace faced directly into the sun so impossible to sit outside. We had to go out the whole day just to escape the busy, stressful environment and hoards of people. My 7 year old didn't even want to go into the kids pool as it was so packed with inconsiderate, bolshy kids. The beach is close and ok but windy and definitely not one of Majorca's best at all. After 3 nights we were glad to leave and escape to a 3 star aparthotel which was 2 minutes from the beach, with sunbeds a plenty and for 1/3 of the price. If you like a peaceful holiday surrounded by natural beauty and with pleasant people around then don't go to this hotel. The only positives are the rooms were very clean, the staff are lovely and the food is very good. We stay in a lot of AI hotels and this probably the best AI food and drinks we've had. Forget about booking any of the restaurants though - fully booked through our entire stay. Definitely won't be returning.

Our 4th time here at Iberostar Selection, usually stay at Park but this time at Playa. Positives: many restaurants to chose from although we stick with the main buffet ones and feel that there is always a great selection of food, which always tastes fresh and we love their theme nights especially Mexican and Asian; 4 pools however loungers by the main one have to be reserved with towels early in the morning, pool area is lovely and clean; great access to the beach with now better security; staff friendly and helpful; the whole resort is kept in an immaculate condition; wide range of activities; check in experience is good; rooms are standard what one would expect; good location by beautiful beach and a range of activities; bar and restaurant staff work extremely hard and always make us feel very welcome and looked after; good to see more lifeguards by the pools than previously; it would seem safer to prohibit guests from jumping into the pools; evening entertainment can be a but of a hit and miss - would be nice to see more family oriented entertainment rather than rock music; animation team generally lovely and work hard at entertaining guests although we have had our daughter thrown into the pool without her or our consent because they thought it was part of the fun; if bed sheets could be changed more than once a week that would be fabulous; amd my one pet hate - there is no need for occasional cushions to be on beds for hygiene reasons unless they get washed same as all other linen, which I doubt.

Tik Tok Trap! Videos on TikTok make it look amazing it’s average at best. Rooms in the Playa are tiny can’t swing a cat! Not that I have a cat with me but if I did and wanted to swing it I’d struggle. Tiny wardrobe so not enough room to put clothes away so living out of cases a bit which are on the floor and we have to jump over them as no room anywhere for them. No bathtubs available for our one year old only shower trays. Extra at the bar for Grey Goose Belvedere vodka etc no not an all drinks covered all inclusive. Limited choice on beer too mainly Maho that’s it! A la carte restraunts you only get one each per stay, tried to book as soon as I had my room number and could log into the app, fully booked until the end of our holiday. Buffets decent enough but mass produced so not the best food you’ll ever get. Plus when I’m on holiday I like to have a waiter/waitress bring me my dinner not go up and get it. Going out to search local restraunts for a meal the next few nights. Staffs English is limited. For just under 4K with Jet2 for a week I’m pretty disappointed. Kids pools are gooe and nighttime entertainment decent enough but apart from that it’s a bang average experience. Pay the extra 1K and go to an Ikos or equivalent don’t believe the Tik Tok videos and reviews. Only day 2 in so might get better but I can’t see it.

Loly and her team from the restaurant take care of you as if you are a family member, it’s a delight to spend your holidays there ! ＜3

Amazing experience! Loly from the restaurant is the best! We were so well treated. Will be back next year! Amazing food beautiful people

Nice atmosphere, friendly staff and the food was great and always fantastic suggestions for selections of food Thanks Tolo for being joyful and truly amazing Relaxing music