Bridgeport Hotel

It was a good stay. The room is spacious and exceptionally clean. Their amenities are above average. The hotel is quite new and I hope they can maintain the cleanliness in the next few years. In terms of customer service, I think they can do better if they want to live up the name as “luxury escape” in Murray Bridge. The room is quite hot for us and adjusting it manually is prohibited as the A/C can only go down to 20 degrees celsius “auto”. We kept asking the front desk to make our room a bit cooler. Some staff are tremendously helpful but some of them don’t know how to operate it in their end. One staff even promised to ask for assistance from their colleagues but they never did and nothing happened. The view in our room is impressive but the sliding glass doors are quite dirty which defeats the purpose why we paid extra dollars to have a nice view. The cleaner said that they have a professional cleaner who does it twice a year only. In the lounge bar, we decided to have a coffee after we checked out and were fortunate to enjoy live music every last Sunday of the month. The waiter promptly delivered our orders to our table. However, no napkins provided and he even spilled the coffee in our table and didn’t even bother to say anything or even clean it. The breakfast buffet was depressing, we had to eat exactly the same thing during our entire stay. For me, luxury experience is all about the small details, and they would benefit from improving on the small details that they may have overlooked in their service. Overall, I would still recommend it to others and happy to stay again in the future.

幫我家親戚訂的，我們一起自駕一輛車出行，從袋鼠島出來開車兩個多小時到的酒店，他們也覺得這個酒店不錯，感覺很舒服，可惜衹是住了一個晚上，第二天一早就離開了。

Amazing view , helpful and friendly staff, beautiful food and the most comfortable beds like sleeping in a soft cloud . My favourite place to stay at Murray Bridge when there for work