مستخدم نزيل
27 يونيو 2025
“Not the experience you’d expect from St. Regis” The building is stunning — if you love art and architecture, you’ll be impressed just walking around. ✨ Every corner is beautifully designed and gives the feeling of a luxury space.But sadly, the overall experience didn’t match the look. From the moment we walked in, the staff seemed distant and overly formal. You know that kind of cold smile people give because they have to, not because they actually care? That was the vibe throughout. By the pool, we sat under the cabanas and had to wait nearly an hour just to get towels. 😓 We asked more than once, but no one really seemed to care. For a 5-star hotel, this kind of service is just not okay. And then there’s the parking… We parked in the back area, and going down to the basement was honestly disappointing. The space was dirty, it smelled bad, and there were random tables and mess lying around — it really felt neglected.😣 You expect a certain level when you hear the name “St. Regis,” and unfortunately, a lot of what we experienced didn’t live up to it.
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