فندق بلاتينيوم

Every thing is good and clean

I checked in on May 23rd around noon, and right away I had an unpleasant experience at reception. The guy at the front desk, despite knowing my name and surname, addressed me as “bro.” I found this very unprofessional and inappropriate, especially since we are not friends and have never met before. When I entered my room, I noticed that there wasn’t even a single complimentary bottle of water, which is something every hotel I’ve stayed at usually provides. Then I requested an iron because I wanted to press my shirt, and they handed me a burnt iron — it was clearly damaged and visibly scorched. It’s hard to understand why any hotel would offer such an item to a guest. When I went back to the reception to ask for another iron, they first told me there was no other one available. The next day, when I asked again, they said they would bring a replacement to my room, but they never did. I ended up taking my shirt to a nearby laundry service to have it ironed. Additionally, the floor in my room was sticky and clearly not properly cleaned. Overall, I am very disappointed with the service and the lack of basic hospitality standards.

The location of the hotel is amazing and the room are clean and quiet but there is slippers and enough towels for face and hands in the bathroom.

房間乾淨整潔

Всё отлично, приятно и очень удобно. Соответствует!

Excelent location, room was clean and near all what you need.