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Our stay was wonderful! Room was really nice! Ocean front Parlor room. Nicely updated, beds very comfortable! Highly recommend this resort!!!

Room was as pictured and newly renovated. My kids said “it looks like an Airbnb”. Great location & Starbucks right beside us - you can’t beat it! Would book again!

By previous other reviews, you can tell I'm a frequent visitor here. I've been staying here for at least 7 years now. The hotel just made major renovations in the millions of dollars. While it did improve the overall ebb and flow of the place. I was very discouraged by the mattresses they chose in the various rooms. They are very thin and are worse than a camper mattress. I mean I am not the heaviest person in the world and they gave me zero support. Also in some of the deluxe King rooms. Oceanfront they put the sofa right in front of the air conditioning unit. This left no air flow whatsoever. They did away with most of the refrigerators that had ice makers. I know there's an ice maker out in the hall, but it was nice to have your own ice in your rooms. The couch was comfortable but the bed was not. Overall cleanliness was above average which has always been a strong suit of this hotel. Food down in the breakfast buffet seemed a little off this time. They did not refresh the fruit in a timely manner when it got busy. The main egg chef who does the omelettes did very well. Maggie, as always was top notch. Hot tubs are still leaking very frequently. Thank God. I met a guy named Dominic who is on the maintenance squad that kept filling them up for me at night. Had he not been there it would have been a very bad experience. I think they ought to have a schedule to make sure the hot tubs are full everyday like at 3:00 p.m. 6:00 p.m. and 8:00 pm. I felt like they closed the slide a little early during the day. It was usually only open from about 10:00 a.m. 4:00 p.m. I think with the amount of staff they had here in August they could have left it open at least till 7:30 p.m. They also cut off the water buckets and lazy River a couple of times right at 9:00 when the pool stays open till 11:00 p.m. I felt like that was a little early to be cutting off the lazy river. It's one of the attractions that gives people something to do at night. Grill staff seem very accommodating. Food was not as good as in the past though. I think they have different grill cooks and its food was not as appetizing as usual. I mean you pay a lot of money for this food and they've gave me very little chips in my platters and seem to be a little short-handed on the fries. This is the first time I remember having food not as good out of the cafe. Even breakfast did not seem as good as it used to be. Overall the guests were pretty laid-back and friendly. This wasn't the case in May. When I visited. I purposely came here between Tuesday and Friday during the week. It seems like the weekends at this place get a little crazy with bad clientele. However, during the week, mostly families and older golfers are having a good time enjoying vacation. I was happy not to smell the pot on the balcony this time. In previous times it was everywhere in May. Overall, quiet hours were in place from 10:00 p.m. to 9:00 a.m. and most of the guests honored this Quite time. In May it was not honored at a

The newly renovated Grand Ballroom at Ocean Reef Resort is absolutely beautiful! We recently hosted an event there, and the space exceeded every expectation. The updated design is elegant and modern while still keeping that coastal charm, making it perfect for weddings, corporate events, or family celebrations. The layout is spacious and versatile, with plenty of room for dining, dancing, and entertainment. The updated lighting and décor added such a fresh, sophisticated feel, and the staff made the entire planning process seamless from start to finish. Our guests were blown away by how gorgeous the space looked and how smoothly everything ran. If you’re looking for the perfect venue in Myrtle Beach, the Ocean Reef’s Grand Ballroom is a dream setting. Highly recommend!

What you see does not mean what you get...beyond disappointed. Room was disgusting. I would NEVER recommend anyone stay here...I took 41 photos of our room... Stop giving people the impression the rooms are great...FAR FROM THE TRUTH CONSIDERING HOW MUCH MONEY WAS SPENT!!!

I will start by saying the staff was able absolutely amazing! The room was extremely clean and I was a housekeeper for 3 years and it was extremely clean to my standards! We asked for extra towels and will had plenty and when needed more housekeepers brought them straight to us. But the beds were a little firm for our liken. There was a slight drip in the kitchen sink and the eyes on the kitchen stove was unplugged all but one. All the dishes in the kitchen were clean. My children had a blast in the pool and floating in the lazy river and loved being able to go straight down to the beach and play in the ocean.