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This is where they house all their “clean” linens ( wash clothes, towels, sheets). Not kept clean, this is more of a closet for trash cans, not where clean wash clothes and towels should be housed.

DO NOT BOOK A STAY AT THIS HOTEL!!!! Book this hotel at your own health and safety risk. This hotel DOES NOT offer housekeeping services, and they won't tell you before you arrive that these services are unavailable. The hotel is FILTHY. They do not stand behind their own property and customer service from both the front desk staff and ALL management is deplorable. This property was booked through a travel agent, they won't speak to the travel agent about any of the disgusting conditions and management refuses to address any of the concerns brought to them. (Believe me I've spoken to multiple 'managers' who refused to do anything about the situation - Dianne, and Crystal to name a few). You'll even notice this in previous reviews on Google and other travels sites. If you value your vacation and stay in Myrtle Beach you should book literally any other property. If you are okay with filthy towels, dirty floors (the list goes on). Then maybe this is the property for you. You'll also notice that despite many negative reviews on multiple travel sites management refuses to respond in any way. Weeks have been spent following up in regards to a previous stay and they refuse to even discuss the deplorable conditions.

By far the WORST “resort” I have ever stayed at. From the minute I walked into the lobby and dealt with the unpleasant desk workers, I knew I had made the wrong choice. Lobby is dingy & disgusting. The floors in the rooms have most definitely never had a mop put to them. Towels had marks of dirt on them. Phone had all buttons ripped out so I had to walk downstairs for anything I needed. Initially booked an ocean view room, with a huge tree right in front of the “ocean view” when I called to complain the response I got was “what would you like me to do about it”. They do not offer shuttles to or from the airport. They do not hold your luggage if your plane leaves later than what check out time is. The hallways literally feel like you’re walking through the crack motels of Compton. Spooky, dark & dirty. I have absolutely NOTHING good to say about this stay here. I will never return & will ensure that I make sure no one I know stays here as well. The website is a LIE. Photos are farrrrr from what it actually is.

WORST vacation experience we have had. Please do not book here if you want to enjoy your vacation. We went through VRBO and it was AWFUL! The toilet was clogged, they shut water off for hours at a time for 2/3 days we stayed, the beds were terrible, the place was filthy, thick dust attached to our ceiling and blew in the wind of the fan, the "clean" dishes were dirty or dripping with water. A leak above us caused them to need to place the fridge in the middle of the kitchen and they placed huge, noisy fans/dehumidifier with water lines running to the sinks. The water ran all the way across the ceiling over the electric of the an/light and dripped on my daughters stuff. One of our guests tripped in the hall over the line. They left the soaked, dirty towels in one tub for us. The owners of the VRBO offered 1/16 of our money back as a "good faith" offering as it wasn't their fault. All of this caused us to leave 2 days early.

Spent a week here for my sons baseball tournament at Ripken, and I must say it is quite possibly one of the most poorly ran facilities I have ever been in. We switched credit cards used as a down payment for our room as my wife was no longer traveling with me on this trip for medical reasons. Mind you the money was out of our account for the down payment since January and we did not require a refund, however they required to issue a refund because my wife was not going to be present to "sign the receipt" that I was never presented with anyways. The Refund was not processed when we checked in yet so when I paid the total upon check in we were paid in full. Nobody owed anyone any money. On the last night of our stay they decided (even though we still had not been given a refund) to lock me and my 3 children out of our room that is a block walk away from the front desk. Attempted to call their number and because it was after 8 PM nobody at the front desk was answering phone. No phone call, no anything to me, their plan was just lock us out and force us to the front desk to pay an additional night that we did not owe or they wouldn't open our room. I paid the additional, then upon check out the next morning on my receipt it clearly showed I over paid by one night. Not surprised about that at all. To which I demanded a refund that they refused to give. Money is one thing but the fact they thought the answer was locking me out of my room with 3 young kids and all of our belongings in the room was the correct answer is beyond ******* to me. It was a holiday weekend for goodness sake, 100% not safe for my kids and I to be locked out of our room. My 9 year old was in tears. Claimed the called my room, which didn't have a phone in it. Claimed they called my phone, and my wives, my wife was the only one called that day and the message left for her was a message explaining they were not sending us a refund check. Security is of no concern here. They hand you a bunch of wrist bands for "pool and water park access" that are supposed to be for guests only. Not once during our stay did anyone ask to see wrist bands, nor was there anyone checking people coming straight off the beach to the pool for wrist bands. The Pool was over-crowded daily with miscreants from surrounding facilities, or off the streets. Additionally the place is dirty, cockroaches in rooms, cockroaches in the attached restaurant kitchen area, restrooms, etc. The food at the restaurant was over priced, and tasted poorly. Pool was dirty, can't say I ever saw it cleaned once. Never had any towels out at the pool, always had to walk to the front desk for towels. Room was a block away (not disclosed when we booked) and was filled with sand before we arrived. even in the bed sheets. Drains did not drain, room was small, kitchen did not have a dishwasher although the listing said it did. Never once got towels replaced, even though we requested it numerous times. Place is an absolute dump - if you wan

I booked this hotel through ******* and it was a disaster. The room was dirty — the bed sheets looked used, and the entire place was run-down. There was black mold in the bathroom, the sink wouldn’t drain, and the bathtub curtain rod was falling down, Vanity lights burned out. Even the door handle was broken.I reported it to the manager at checkout the very next early morning, and he was vulgar and completely unprofessional. I contacted *******, and a supervisor told me to check out due to the conditions. Later, they told me the hotel had blocked their number and refused to cooperate. In the end, ******* charged me the full price anyway.I wouldn’t stay here again if it was free. Do yourself a favor and stay elsewhere. I would never book through ******* again.