ستاي بريدج سويتس ميرتل بيتش - ويست باي آيتش جي

I would have given 1 star, except check-in clerk was so polite. When we checked in we were given room 104. When we got to the room it was over 90 degrees, sofa was clearly broken (just by looking at it). The drawer between the beds wouldn’t stay closed, and when I attempted to go to desk about it the door handle came off in my had effectively locking us in the room. I tried to call front desk several times and was not answered. My husband kept working on opening the door while I was preparing to climb out the window. He finally got the door open. I went to desk and we were given a different room. The sheets are so scratchy it feels like you are sleeping on sand. The breakfast was extremely limited- employee said they put out what they had until next shipment. I definitely do not recommend!

We love the mini kitchen with untensils, pots and pan, mini stove and full size fridge. When we enter the lobby it smells and looks clean, the hallway too. However the room smells and feels wet but looks clean. Other than that, the room is okay, We enjoyed our stay, if we come back to Myrtle beach we will probably book again.

Breakfast was open 15 minutes let and then bacon and eggs weren’t refill after the first round of people came through. We left and got breakfast somewhere else. Room was not that clean.

We really enjoyed our stay, but there was no hot water when we showered in the morning. That takes a lot away from the enjoyment of our stay. The people were great though and breakfast was really good.

NEVER have I ever been so disappointed in an IHG property. This is really disgusting and disgraceful. The interior lighting is one of the first things I notice when I walk into a hotel. The lighting begins to tell a story and I can tell you every low lit hotel I’ve ever visited I was ready to leave be as it felt dirty. This is no exception. The crevices of the floors and corners of the walls were unkept and caked with dirty. Going into the room initially the walls, doors, wall art were splattered with what could be blood, food, heck I don’t know poo. My very first mission was to order rush delivery of “groceries” which really consisted of cleaning supplies wiped down and disinfected the whole dang room. I did this because I requested a cleaning towel and solution from the housekeepers who flat out told me know and I asked for them to come take a look at the room and the request was denied. Later the tub wouldn’t stop running and the door practically locked us in. The room phone did not work even when plugged into the wall. So for a moment we felt trapped. This hotel attracted a wide variety of people and it felt good to be around a diverse group of people. The reception staff was kind but it would’ve been nice for them to check IDs when reissuing keys or at minimum ask the name of the guest. While I am not running or hiding from anyone I think about those who are fleeing domestic violence situations and can be compromised without proper checks and balances. I won’t say this was a terrible experience but it ranks fairly high.

Two days we had to wait for break good to get done and by that time breakfast was over . We also had to wait for bodysoap