MGM Vailankanni

I was pleasantly impressed with this hotel. Room was compact and clean and definitely provided value for money. Room service menu was extensive, reasonable priced and was excellent. Staff were friendly and hospitable. I would definitely recommend this hotel.

I booked the deluxe room via booking .Comfortable and was very disappointed with the size of the room.The toilet smelled horrible like a public toilet, and the room was extremely small and unkempt. I requested to change to the suite .This room was slightly and had 1 king bed and 1 small bed.We paid about SGD 400 for this, but in Singapore, I could have easily booked a much posher room for this ridiculous rate! The toilets were still dirty, and the room toiletries were if low range.The rooms had a slightly unpleasant smell, and housekeeping had ridiculously low standard s The reception was not helpful at all.Every question or assistance was refused without a second thought! There was a trainee at the hotel who refused us a second key card and was extremely rude.Luckily, another staff member understood our issue and gave us an extra key card I asked for extra towels and toiletries, but it never came even though there were 3 of us, and we took a suite that could fit 5 to 6 pax I highly recommend tourist not to take this hotelas they take advantage of us and provide the worst customer service and horrible rooms If I could provide no star I would have done so!

Hotel is good Staff are excellent very helpful and go the extra mile