Hans Inn Batam

For the price paid and the rooms given is very pleased.

Really so lousy. Whole day whole night cigarette smell.

We booked a family room, but the room looks different from the website. It has no desk or table for make up. The photo in the website showed it has a coffee table and 2 chairs but we do not have it. Only one chair that’s tucked at the end of a TV console. The room looks way smaller too. There’s no hand soap in the washroom so we have to use the shower gel whenever we washed our hands. We requested for extra pillows but were only given one. There are 3 of us and we were given only 3 pillows initially. The room smells a bit when we first entered and the aircon takes a while to cool the room. But the staff are friendly and helpful and there’s a very nice cafe next to the hotel which served very delicious food. I would highly recommend this cafe or eatery.